Rank: Member
Groups: Registered
Joined: 6/21/2008(UTC) Posts: 3
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I have a 2-1/2 year old GE Top refrigerator / bottom freezer. It was struggling to maintain the freezer temp, so I cleaned the little bit of dust off of the condensor coils. When I was doing this, I noticed that the condensor coil fan was not running. I replaced this, but it still isn't working. What should I be checking next?
Thanks, Brian
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC) Posts: 1,620
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Get me your serial#, the problem is you need a new control board, and if the serial# is within a certain range, GE will replace the board for free
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Rank: Member
Groups: Registered
Joined: 6/21/2008(UTC) Posts: 3
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My serial number is: ZH042129
Please send me info. as to what to do. Appreciate your help so far very much. Thanks, Brian Mosdal
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC) Posts: 1,620
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Call 1-800-ge-cares you refer falls within the range for bad boards, call and set up service.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC) Posts: 1,620
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I take that back it is not a free repair, it does not fall within the serial range!!! Either way, you need a new board to correct your problem. Sorry for the wrong ealier post
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Rank: Member
Groups: Registered
Joined: 6/21/2008(UTC) Posts: 3
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Thanks for the info! Appreciate your help. Brian
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Rank: Member
Groups: Registered
Joined: 2/3/2009(UTC) Posts: 2
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Can anyone tell me if my control board falls under GE's free replacement? Serial # AF240381
Thanks!
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