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Ice maker and water dis. shut down motor
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Model: GSS25IFRFBB Brand: GE Age: 1 - 5 years
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cowboy133  
#1 Posted : Friday, January 22, 2010 12:23:21 PM(UTC)
cowboy133

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When we try to get ice or water from the door the green led dims and the compressor and all motors shut down. Then there is a clicking from the motherboard for about 4 to 5 minutes then the motors come back on. Is this motherboard problem or sealed system problem
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Gene  
#2 Posted : Friday, January 22, 2010 3:00:21 PM(UTC)
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Most likely the problem is a bad main control board.

- The main control board Part number: AP4436216
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cowboy133  
#3 Posted : Sunday, January 24, 2010 2:23:09 AM(UTC)
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Now it just clicks from one of the black box relays on the mother board. The motors will not start at all. just clicks and clicks........
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cowboy133  
#4 Posted : Sunday, January 24, 2010 2:36:02 AM(UTC)
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The clicking is from the L shaped relay nearest the copper coils on the board. Anyone know what that is
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Gene  
#5 Posted : Monday, January 25, 2010 5:44:12 PM(UTC)
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Replace the control board.

Gene.
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cowboy133  
#6 Posted : Tuesday, January 26, 2010 11:13:17 AM(UTC)
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through some research i found this is a common problem that GE knows about and they have a free fix. Called GE and they are sending a free updated motherboard and I have to pay for the shipping. There is a recall list on a lot of models apparently. here is the link
GE Refrigerator Motherboard Concession Letter
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cowboy133  
#7 Posted : Wednesday, January 27, 2010 1:15:21 PM(UTC)
cowboy133

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tech showed up today put in new board and all is good again. until the board goes again. tech said it is a problem that he has fixed alot.
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ttallan2  
#8 Posted : Saturday, April 17, 2010 5:54:11 PM(UTC)
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Has anyone else had luck with calling GE to get them to send an updated motherboard?? I told them my problems, mentioned to them that I am aware that it is a common problem etc but they are telling me I have to get a technician to come out to diagnose...period. So if I have a technician come out to tell me what I already know is the problem, I believe there is some sort of fee for the technician and labor even if they end up sending a free replacement, so why would I want to go that route? Any advice?
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