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ggomez  
#1 Posted : Thursday, August 29, 2019 1:45:45 PM(UTC)
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ggomez

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Joined: 8/29/2019(UTC)
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United States
Location: Virginia

Refrigerator is making ice., the problem is that it only dispenses the ice as crush regardless of what mode is selected. i.e. on “Cubes” mode, it dispenses crush ice. On “Crush:” mode it dispenses crush ice. I imagine this problem could be caused by various things, (e.g. switch, communication, electronic, hardware problem, etc.). Has anyone had this problem? what was your solution. Is there a service manual I can obtain so that I can troubleshoot it? Any suggestion is appreciated. Thank you in advance.
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herky1991  
#2 Posted : Sunday, September 1, 2019 8:28:06 AM(UTC)
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herky1991

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Joined: 9/1/2019(UTC)
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United States
Location: MN

My Frigidaire side by side does this occasionally as well. If you take out the ice tray you'll see the solenoid/yoke on the right side. I just use a screwdriver to put it back up then it works dispensing cubes.

I'm guessing my solenoid/yoke is bad but this is a quick and free fix.
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