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#1 Posted : Sunday, August 27, 2017 10:06:50 AM(UTC)

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Joined: 8/27/2017(UTC)
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History: Washer would not drain. Error code "nd". Restarted by pushing on button.

Received second error code at later time "3E". Online forums indicate everything from controller board to defective motor. Restarted with button push. Washer finished cycle.

Another load - received "nd" error code. Washer would stop with 9 minutes left. Was able to restart pressing button. Occurred about 3 more times with 3 loads, then washer upped its malfunction game. Washer continued to stop at 9 minutes displaying "nd." This time it would not complete cycle.

Removed back panel. Inspected drain hoses - inlet and outlet. No obstructions. Replaced and ran. Washing machine stopped at drain point in cycle with "nd" on display panel. Would not restart with pushing button. This time big pool of water in machine.

Bought new drain pump. Replaced drain pump. Reinspected hoses. Started "test run" (no clothes in machine). Machine started, then stopped at rinse cycle. "nd" displayed. Pushed button. Nothing. Walked away and 20 minutes later the timer was on same number.

Problem appears to be electrical. New drain pump won't even kick on.

Forums point to front door latch assembly. Is this a viable fix? Nobody definitively says the front door latch assembly is the electronic "mind" of the washer. I am going to replace it. If that doesn't work, then what would be my next steps? Thank you for your help.
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#2 Posted : Saturday, September 2, 2017 6:57:09 AM(UTC)

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Joined: 8/27/2017(UTC)
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I replaced the door latch assembly and this did not solve the problem. The washer's controls would light up, but then the washer would not engage at all. After sitting for about 30 minutes, the washer would go into the "nd" error state.
The next step would be to replace the control board, which is actually quite simple. That is, if the control board is available. Amana/Maytag/Whirlpool do not manufacture this control board anymore. I could have sent it to a circuit board repair service or I could have purchased one from a reseller at $345.00.
I needed to do laundry and decided I would put the costs towards a new washer.
I bought a Speed Queen mechanical (no control boards!), scratch and dent for $559 + tax (new Speed Queens retail for $849 or more). This washer has an energy rating of $11/year. It's high efficiency, and it takes 25 minutes to wash a load. It is commercial grade and is supposed to last 25 years. I am happy with my purchase.
I hope you can use some of the repair information to help you diagnose and fix your problems. If you have the same model of Amana/Maytag/Whirlpool with the same symptoms and you narrow it down to the control board, cut your losses and invest in a new washer.
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