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relentless85  
#1 Posted : Friday, August 12, 2016 5:57:33 PM(UTC)
relentless85

Rank: Member

Groups: Registered
Joined: 1/10/2016(UTC)
Posts: 7

Just purchased a Samsung black stainless steel dishwasher model: dw80j7550ug about 6 months ago. When I press the power button, the unit powers on, I can select a wash cycle, then press the start button.

The display shows a "1" then proceeds to I believe move the arm that moves back and forth to make sure nothing is blocking it's way, once the arm gets back to its "home" position, the display says "End" then sings it's little song and does not start the wash cycle.

I have tried looking for a code of "1" but the book does not show that error code and have not been able to find the code on the internet. There is correct power and water to the unit, there is nothing causing a blockage, I removed all dishes from the washer just to be sure, I cleaned the little filter located at the bottom (although it was not dirty or clogged), no buttons are stuck as it has the top buttons and door is closed.

Also I can't figure out how to do a reset or hard reset on it. I have unplugged it from the power outlet and let it sit for about 1 minute and then plugged it back in. Nothing so far that I have tried has worked yet.


Any ideas of what could be the issue? I didn't expect problems out of this very expensive dishwasher already??:mad:
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relentless85  
#2 Posted : Friday, August 12, 2016 6:16:54 PM(UTC)
relentless85

Rank: Member

Groups: Registered
Joined: 1/10/2016(UTC)
Posts: 7

Trying some more troubleshooting. I poured some water into the bottom of the dishwasher, then I pressed the power button, then pressed start and closed the door.

The display showed "1" again, then the pump started to run and pumped all of the water out of the bottom of the washer and stopped for a second or two, then either the pump started to run again or the arm was trying to move to make sure nothing was blocking it. It sounded like the pump was running again, then the display showed "End" again and did nothing after that.
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