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pat wagner  
#1 Posted : Friday, July 15, 2016 2:45:59 PM(UTC)
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pat wagner

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have two problems with my neptune. when it spins it makes a loud shrill noise. Bearing? Also, it fills with water after a couple days without use. once it even blew the door open and flooded the laundry room! any suggestions?
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brobriffin  
#2 Posted : Saturday, July 16, 2016 8:10:43 AM(UTC)
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brobriffin

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Can you give us the model / serial #s
The sound can be a number of things from bearings to belt to support arm.
The water issue sounds like you need to replace the water valve assembly.
More details are available with model number.
pat wagner  
#3 Posted : Saturday, July 16, 2016 12:09:30 PM(UTC)
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pat wagner

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model # MAH5500BWW S/n A9054433EG
brobriffin  
#4 Posted : Saturday, July 16, 2016 8:31:19 PM(UTC)
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brobriffin

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Another item to check is to see if the drum support is bad. Please open the door and push up on the top of the metal drum inside. If this drum moves up and down freely at all then the support arm may be bad. If it doesn't then likely your bearings are the problem.
If the bearings are bad order Whirlpool 12002022 Lip Seal Kit - AppliancePartsPros.com
If the support arm is bad the order Whirlpool W10181639 Support - AppliancePartsPros.com
As for your water fill issue order part # Whirlpool WP22003834 Thermistor, Water Valve - AppliancePartsPros.com
If you have any additional questions reply.
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