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rschwass  
#1 Posted : Thursday, April 2, 2015 6:41:11 AM(UTC)
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rschwass

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Hello,
When washer hits spin cycle, it does not spin and there is a loud grinding noise.
Please advise.

Thanks,
Rich
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fairbank56  
#2 Posted : Thursday, April 2, 2015 8:51:21 AM(UTC)
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fairbank56

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Does it agitate and drain ok? Check the motor coupler. Sometimes a faulty coupler will still allow agitation to work but not spin.

Whirlpool 285753A Whirlpool Direct Drive Washer Motor Coupling - AppliancePartsPros.com

Eric
rschwass  
#3 Posted : Thursday, April 2, 2015 9:46:54 AM(UTC)
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rschwass

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Eric,

Hello,
Thanks for getting back to me.
Yes the washer agitates and drains.
Wife was doing a load of wash last night, all was fine until final spin from final rinse.
Loud grinding noise started during the end of the spin cycle.
Turned off washer opened lid, all water was out of the tub, clothes were almost spun out complete.
I tried to restart on the spin cycle, no movement from the tub, just the loud grinding noise.
I'm thinking the direct drive motor coupling also.
Wanted an opinion from an expert with some experience.
Do you still think its the motor coupler?
Please advise.

Thanks,
Rich
fairbank56  
#4 Posted : Thursday, April 2, 2015 10:51:10 AM(UTC)
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fairbank56

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It's a good possibility that it's the coupler but it could be other things. I would remove the cabinet, bypass the lid switch and run the machine in spin so you can observe things. You need to check to see if the clutch hub is spinning. If it is not, then it's either the motor coupler or the transmission. If the clutch hub is spinning, it could be some other things. Report back about the clutch hub and we will go from there. I provided a link below on how to remove the cabinet and bypass the lid switch. I only check in here periodically during the day so it might be a few hours before I am back.

Eric

Cabinet removal: https://www.youtube.com/watch?v=MVF0h1MQdBE

Lid switch bypass: https://www.youtube.com/watch?v=XAnQ6Ovvnuc

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rschwass  
#5 Posted : Thursday, April 2, 2015 11:16:02 AM(UTC)
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rschwass

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Eric,

Thank you again for your help & guidence.
I will do the testing per your instruction and get back to you with what I find.
However, I'm at work now until 4:00 so I will not be able to get back to you until this evening, hopefully you will still be around.
I ordered the direct drive coupler kit this afternoon, should receive Friday afternoon, hopefully thats the problem.
rschwass  
#6 Posted : Thursday, April 2, 2015 1:52:39 PM(UTC)
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rschwass

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Eric,
Hello again,

Skipped out of work early, couldn't wait to get home and tear into the washer.
I'm thinking the direct drive motor coupler is the problem because the old one fell out in pieces when I pulled the motor out, LOL.
New parts should be here Friday.
I will get back to you after install with results.
Thank you again, sir, for your expertice and help.
I will contact you tomorrow.

Thanks,
Rich
rschwass  
#7 Posted : Thursday, April 2, 2015 1:52:40 PM(UTC)
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rschwass

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Eric,
Hello again,

Skipped out of work early, couldn't wait to get home and tear into the washer.
I'm thinking the direct drive motor coupler is the problem because the old one fell out in pieces when I pulled the motor out, LOL.
New parts should be here Friday.
I will get back to you after install with results.
Thank you again, sir, for your expertice and help.
I will contact you tomorrow.

Thanks,
Rich
fairbank56  
#8 Posted : Thursday, April 2, 2015 2:21:41 PM(UTC)
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fairbank56

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Make sure that when you install the two coupler halves, that you use a socket and hammer to tap them on until the hub is flush with the motor shaft and transmission shaft. Failure to do this will result in too much lateral pressure on the motor shaft when you reinstall the motor. This will lead to motor bearing failure fairly quickly.

Eric

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rschwass  
#9 Posted : Friday, April 3, 2015 6:02:10 AM(UTC)
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rschwass

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Eric,

Thank you again, sir.
You have been very helpful, especially pointing out the hidden, little tricks that are not obvious to a non-professional like myself.
I will let you know how things turn out this afternoon, after the parts arrive.

Thanks again,
Rich
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