Our washer will not spin at all. It will agitate and the water will drain but no spin.

After reading several threads and solutions here I purchased the Thrust Bearing Kit Part Number: AP4009132 believing that to be the answer.

Shipped one day and received the next - Thanks for the fast service.

Now my problem - The parts that came off the machine looked nothing like the parts in the package. There was no bearing on the machine, just a series of washers. One was with some sort of ridges and one was a thin compression washer. There was three or four others. I read where machines might vary so I went ahead and put the new parts on.

The only final washer that I could get anywhere close to going on there was the .032. I could not get the Reference Cam Arrow to line up between Minimum and Maximum Pulley Hub Reference marks. I tried the machine anyway and it still would not spin.

I took the .032 washer off and went with no washer. The Reference Cam Arrow then lined up between Minimum and Maximum Pulley Hub Reference marks.

Pulley had a little play in it but I tried it anyway. Machine would not spin.

The directions and video looked so simple so that is why I gave this a try.

Am I doing something wrong? Do I have the right part? Is there another problem?

I don't really want to have a repairman come out or worse yet buy a new washer.

Please help.

Thanks in advance.

Woody Williams