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retsambud  
#1 Posted : Monday, February 24, 2014 8:11:02 PM(UTC)
retsambud

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Joined: 2/24/2014(UTC)
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Hello I have been experiencing a loss of cooling in my lower section the freezer is also frosting which is strange for a no frost refrigerator. Can someone let me know what I can do to get my refrigerator to be cold again ?
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denman  
#2 Posted : Tuesday, February 25, 2014 12:34:51 AM(UTC)
denman

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Your model number seems to be missing several digits at theend.
Please check it.

You may have a defrost problem.
Remove the back cover in the freezer so you can inspect the evaporator coils.

If they are heavily iced/frosted over then it is a defrost problem.

This prevents the fan from pulling air properly and then pushing it down into the fresh food section.
Usually the compressor will run continuously except when in a defrost cycle.
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