hey, try this:
Door Will Not Unlock After Cleaning:

Try the following to unlock the door:
Disconnect power to range for 30 seconds.
Reconnect power and see if door will unlatch.
If door does not unlatch, and you do have food in the oven, wait for oven to cool completely and try again. If it still will not open service is required.
If door does not unlatch, and you do not have food in the oven, set the oven up to clean for 1-2 hours. Wait approximately 30 minutes for the oven to cool and try to unlock the door.


If the door unlocks, the control has reset itself and there should not be any other problems.

If the door will not unlock or if you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.

On models with mechanical latches:

Once the oven is cool after a self-clean cycle (approximately 30-90 minutes), slide the latch over to the left.(Some older models have a latch release button that must be pushed in while sliding the latch over.)


Models with oven Set and Temperature knobs must have those knobs set in the Clean position before the latch can be moved to the left. If your door won't unlock, try turning those knobs back to Clean, then slide the latch over.