Hello Tommyhal,

I have the exact same problem, I believed the locking mechanism was the issue, however I replaced it and the machine kept doing the same.

Did you ever find a solution to your problem? I checked my connections and nothing seems to be damaged, the CCU seems to be working or else the diagnostics would not run (well it's what I am led to believe). Please post any other info you may have,

Thanks.

Tommy, Last night I got the exact same symptons you cited in your original post (down to the series of codes "C00" etc.). From what I had read on various sites/posts, it seems that loose connectors are the main culprit. After spends 10s of minutes wiggling various connectors, my washer came back to life (it's doing the first load now so who knows how long it will last). The last connectors that I manipulated seemed to be the set of 4 (3 white, one green) at the end of the electronics cluster at the front right of the machine (as you look at it with the top cover off. I have no idea if this is a coincidence or not.

FWIW, I had the F70 error code before it started failing to power up at all. I got this error code very soon after I fist got the machine 2 years ago. The service tech unplugged/replugged a few connectors, it started working, and he pronounced it something that had wiggled loose in shipping process. I was dubious but it did continue to work until last night. Seems like a problem with the overall design if things can wiggle loose on a device that is intended to have a lot if vibration and motion in the first place!!

HTH, Mike

Dave the information is correct on the situation you described above. The machine gives an F70 Error Code after it runs through the diagnostic program and you wait for a few minutes. I tried troubleshooting it myself like TommyHal did, however after the first attempt I gave up and hired two companies to come and repair it.

First one wasn't certified by Whirlpool, but he did mention that many electronic parts inside the washer have warranty for a period of 24 months after the purchase date, you just have to pay for the labor. He was unable to fix it. I then hired A&E Factory Service, they charged a flat rate fee and they are certified by whirlpool and did not have to pay for parts since they have a contract or something with whirlpool.

In my case the company ended up replacing the front panel controllers (both of them) which fixed it (all in all it might have been the cable being loose or corroded like Dave mentioned), however before they figured this out, they replaced the CCU and the motor controller.

The machine was a pain to diagnose and it took them three tries to get it right, but the flat rate fee and the parts under warranty made it bearable. Hope your still within two years TommyHal, if you need more info on what i went through whirlpool let me know and also A&E appears to be a big company and they might offer service in your area.

Update on F70 Code - After cleaning the contacts on the MCU, we got a few loads with no F70 error. Unfortunately after 4-5 loads the F70 error came back so I soldered the communication wires onto the MCU board. Again did a few loads before the F70 Error again came back. Based on lightenfx's suggestion, I'm next going to look at the connectors on the front controller boards. Hoping to get by without the need for an expensive replacement board from Whirlpool......I'm on a mission, will keep you up to date!!!

After contacting lowes back in Sept last year, they told us our warranty had expired and we requested a repairman anyway. They sent us one and he knew less than I did about the problem. Changed the door switch after a week wait to no satisfaction, said he would get us a ccu for $400. I ordered one from AppliancePartsPros and installed it for $182 or so and it made no difference. They allowed a return for full credit. I had another independent repairman check it and he couldn't find the problem either.
As my wife was looking for a coconut cake recipe, she found the Lowes reciept (her filing system) with proof we had purchased the 4 year extended warraty.
She called the number on the warranty and couldn't get anyone to talk to. Press 1 for this 2 for that, etc. I decided to pay a visit to the lowes that had said our warranty was out. The Customer Service lady tried to get through to the warranty department and couldn't over and over until I said that maybe I should have our lawyer handle this. Magically, she pressed the right button and was speaking to a person. Since we now had proof, she got a serviceman to come and check the machine the following Tues. She also gave us a fax number and all the list of requirements to get our money back from the first serviceman. We immediately sent all required info along with a copy of our reciept and this has been 14 days , no reply yet. Anyway the new serviceman from another place than the first diagnosed the problem as a bad Motor Control Board and ordered one and a week and 2 days returned and replaced the board and it now works!!! He diagnosed it by removing the wire connector from the motor control board to the CCU and the washer turned on normal with no error codes. Of course it wouldnt run because of the motor disconnected.
This has been an experience, leaves me wondering about Lowes, The warranty company, the first repairman and the whole thing smells of a rotten, but legal, scam. Just my feelings!! If you do get new appliances, for sure buy the extemded warranty for as long as possible, and for sure don't misplace the reciept and warranty info, because they are counting on that!!! Good luck to all who have an appliance problem. On another note, we have a Sears refridgerator that quit and had the reciept at hand and they snapped to and repaired the thing pronto, well two weeks because of waiting to get parts.


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