Kenmore side-by-side; Ice maker is making ice and filling bin, although not as fast as my wife thinks it should, but when you put the glass against the dispenser tab no ice is dispensed. If I push against the dispenser tab with the back of my hand while reaching up inside and pull forward on the hatch (don't know the technical term) then ice will come out. Kinda awkward though. People don't like me getting their ice that way for some reason :rolleyes:

I'm hoping it's fixable but I can't even figure out how to get the cover off the front of the door to look at the thing. Any ideas????

Thanks.

Thanks for the quick response. Unfortunately.....your directions and my fridge seem to conflict. There are absolutely no holes, tabs, clips or anything on the underside of the trim piece on the door. If I tug on the sides it will pull away a little bit but it is obviously secured top and bottom. I don't know if I should try to wedge something in between on the bottom or not. I could take a pic of the bottom if it would help.

I looked at a picture of the front facade and there are slots. They are about 1 1/2" in from each side and just wide enough to get a screwdriver blade in, they are hard to see.

UGHHH Will try again tomorrow!! I put the screwdriver in the slot as you suggested but it sounds like this thing is applied with double sided tape. That or I'm ripping the plastic apart. I don't feel any type of clip in there. Hope you're back later. Thanks for your help.

Well, I hope you're still with me.... I finally got around to getting this cover off and although I can't quite tell what I'm supposed to be looking at it appears that there are no parts missing in the area you indicated. Is there another possible cause of the problem or would a picture be in order again??