Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error
Kenmore washer will not agitate or spin
Options
Go to last post Go to first unread
Model: 110.28002011 Brand: Kenmore Age: 1 - 5 years
Previous Topic Next Topic
dlacacres  
#1 Posted : Wednesday, May 8, 2013 9:46:24 AM(UTC)
dlacacres

Rank: Member

Groups: Registered
Joined: 5/8/2013(UTC)
Posts: 3
Toploading Kenmore HE Machine is only 15 months old. The unit will fill with water, the timer digital readout will countdown, the unit will pump water out, but it will not agitate or spin. Also, the motor does not make any noise. I also put a socket on the tub underneath and turned both tub and motor. Belt is good. Could this be a lid lock issue?

Any help will be appreciated.
Back to top
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com 		 
Back to top  
fairbank56  
#2 Posted : Wednesday, May 8, 2013 12:38:51 PM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
Is the lid lock indicator on, off or flashing?

Eric
Back to top
dlacacres  
#3 Posted : Thursday, May 9, 2013 4:12:33 AM(UTC)
dlacacres

Rank: Member

Groups: Registered
Joined: 5/8/2013(UTC)
Posts: 3
Indicator is on. I just checked with ohm meter and all is well. I ran a diagnostic and codes are F7 / E6. When I get home tonight, I'll be doing all the motor tests. I'm hoping it's only a capacitor.
Back to top
fairbank56  
#4 Posted : Thursday, May 9, 2013 5:19:10 AM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
Yep, that's the next step. Also, loose connections and broken wires are common with these machines. Try unplugging/replugging motor connector, capacitor connectors and control board connector (for motor). Check wires wherever there is wire harness clamp (wire ties).

Eric
Back to top
dlacacres  
#5 Posted : Thursday, May 9, 2013 5:40:04 PM(UTC)
dlacacres

Rank: Member

Groups: Registered
Joined: 5/8/2013(UTC)
Posts: 3
Thanks for the information. I ran the diagnostics, checked the wiring, performed the tests at the controls, checked resistance at the motor and capacitor...all appears to be the control board. However, as I was about to check continuity between the control and the motor, I was pulling the harness and the white wire separated at the tie-down point. That's all it was! I spliced it together and we're back in business. Happy wife...happy life!! Thanks for your help. Woo hoo!
Back to top
fairbank56  
#6 Posted : Friday, May 10, 2013 4:33:45 AM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
Fantastic, good job on finding that. An all too common problem with this washer design. I hate to tell you, but this Whirlpool VMW design washer is a real piece of junk. A tech on another forum just posted that he's had it with these things after working on 5 of them in one day. They've been out for 3 years and have been nothing but problems. Keep your fingers crossed.

Eric
Back to top
Users browsing this topic
Guest (2)
Similar Topics
Kenmore washer will not agitate or spin (Washer Repair)
by Terri1961 1/24/2010 12:05:20 PM(UTC)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET