Rank: Member
Groups: Registered
Joined: 4/6/2013(UTC) Posts: 1
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We hear the loud metallic noise during wash cycle even after we decrease the load size. That went on for a while and now it will not spin with clothes in it. I took the front cover and saw that the apron and the sides of the frame where the apron rests sags. Please help...
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Rank: Advanced Member
Groups: Expert
Joined: 10/16/2012(UTC) Posts: 3,806
Was thanked: 7 time(s) in 7 post(s)
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You need to straighten out the apron and install the front apron bracket service kit. Complain to GE. This is a known problem, thus the kit, and they should provide the kit to you free of charge. The kit has a new cover that locks into the new apron bracket so that the cover helps to support the tub suspension system rather than just the apron supporting it. Eric
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