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Maytag Neptune upper drying cabinet won't shut off
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Model: NEPTUNE Brand: Maytag Age: 5 - 10 years
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neptuneslave  
#1 Posted : Thursday, February 21, 2013 3:28:24 PM(UTC)
neptuneslave

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The upper drying cabinet stays warm for days even after the cycle has completed. I can hear the components of the dryer creaking like they are cooling down and when I open the top cabinet it is warm. What should I look for to repair the problem?
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Gene  
#2 Posted : Friday, February 22, 2013 2:09:47 PM(UTC)
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What is the model number of the unit?

Gene.
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neptuneslave  
#3 Posted : Saturday, February 23, 2013 12:03:14 PM(UTC)
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Sorry about that- the model is MCG8000AWW and the serial is 10459790EE- thanks!
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Gene  
#4 Posted : Wednesday, February 27, 2013 6:29:21 PM(UTC)
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Sorry for the delay.

Sounds like the problem is a bad relay board (#22 at the diagram).

- The relay board Part number: 53-4643
Part number: 53-4643



Here are the breakdown diagrams and Parts for Maytag MCG8000AWW Dryer - AppliancePartsPros.com

Gene.
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neptuneslave  
#5 Posted : Friday, March 1, 2013 5:42:55 AM(UTC)
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Gene,

Thank you. I ran the diagnostics on the touchpad and all buttons/LEDs passed. I also did the diagnostics of the logic board functions and all of those functions passed EXCEPT the shaker motor- I could hear the relay make up when the shaker motor was commanded to turn on, but the motor did not start. Perhaps this is also a problem with the relay board.

I unplugged the 3 wiring harness connectors from the logic board and the upper cabinet continues to heat, so this certainly points to the relay board as the problem.

Thanks for your assistance!
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Gene  
#6 Posted : Friday, March 1, 2013 12:44:37 PM(UTC)
Gene

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You have nothing to lose if you will order the part from APP and give it a try.

Keep us posted.

Gene.
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neptuneslave  
#7 Posted : Monday, March 11, 2013 4:10:22 PM(UTC)
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Gene,

Thanks for your help- I installed the replacement relay board that I ordered from Appliance Parts Pros.com and it took care of the problem. Your advise was right on!
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Gene  
#8 Posted : Tuesday, March 12, 2013 10:33:26 AM(UTC)
Gene

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You are welcome. I'm glad to hear it's up and running.

Gene.
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