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vbcoots  
#1 Posted : Friday, August 10, 2012 9:14:46 AM(UTC)
vbcoots

Rank: Member

Groups: Registered
Joined: 8/10/2012(UTC)
Posts: 4

We had lightning strike a transformer the other day and since then our dishwasher has no power. I'm wondering if there is some internal fuse that could need changed?? We just bought it two months ago, and of course "acts of God" aren't covered under warranty.

Any advice or links that can instruct me on how to find this fuse?

Thanks!
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Simon / APP Team  
#2 Posted : Friday, August 10, 2012 10:08:56 AM(UTC)
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hi.

First check if there is power at the outlet, then remove the toe panel and open the junction box (on the right).
Check the connections inside.
Next open the control panel and check the door switches and control board itself.
The most delicate to the spikes will be the control board.

The control board Part number: W10473195
Part number: W10473195


Thank you. Post the results.

Simon.
vbcoots  
#3 Posted : Friday, August 10, 2012 10:51:31 AM(UTC)
vbcoots

Rank: Member

Groups: Registered
Joined: 8/10/2012(UTC)
Posts: 4

I have the pieces removed that allows me to look at the circuit board...but how do I "check" things to see where the problem is?

For what it's worth, I'm a female who knows nothing about this stuff, so I need lay terms, please. :)
Gene  
#4 Posted : Friday, August 10, 2012 3:48:01 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert
Joined: 7/19/2007(UTC)
Posts: 27,455

You can not check the control board itself because Whirlpool does not provide any documentations for such tests.

You can verify the power supply for the dishwasher and the control board. You will need a simple multimeter to perform a few tests and a basic knowledge on how to use it.

The other solution is to call Whirlpool warranty service and don't tell them that it happened due to a lighting strike.

Gene.
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