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#1 Posted : Wednesday, September 16, 2009 9:38:07 AM(UTC)

Rank: Member

Groups: Registered
Joined: 9/16/2009(UTC)
Posts: 1

So I just purchased a new dishwasher yesterday and followed the instructions to a tee for set up. I also made sure to pay particular attention to the setup of the old one I was removing.

After I connected the water, drainage and direct wire and ground, I tried to start it up......nothing. I was not getting any power. The water was on, the hookups were correct (white/white, black/black, and Ground/Green Screw) but still I was getting nothing.

The old dishwasher did receive power, but essentially died, plus was very old and needed to be replaced. So I know the power works through the lines.

I did realize though, after the fact, that I did not shut off the breaker for the dishwasher power supply when I pulled the old one out and installed the new one. Dodge a shock or two I guess. I realized this after I checked to see if the breaker was tripped. It wasn't.

Can anyone shed any light on why a brand new out of the box dishwasher is not working?

Keep in mind:
Breaker is good.
Wires are connected correctly
Water is on and connected.
Drain is connected.

Thanks in advance.
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#2 Posted : Thursday, September 17, 2009 2:10:24 AM(UTC)

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Could not find info on this unit on this site. It is probably too new.
Here is the parts breakdown for a DU1055XTST2, it is probably close to yours.
Replacement parts for WHIRLPOOL DU1055XTST2 |

You have probably already checked to be sure that the power hookup is OK. If possible check it with a meter.

Check for any loose wires, this is always a possibility.

Check to be sure that the door is closing properly.

Looking at the parts breakdown you will see a Bi-metal Item 5 in the Control Panel Parts section. This is a thermal fuse but it can also blow with a current surge. Perhaps it is blown.

There is always a possibility that the unit was defective when you received it.

I am always reluctant to start taking apart a new unit as you do not want to void the warranty.
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