Rank: Member
Groups: Registered
Joined: 8/17/2010(UTC)
Posts: 3
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In Door Dispenser dispenses water but not crushed or cube ice. I can open the door open while holding the door switch and I can see the auger turning and hear the motor running but no ice. I can switch between crushed and cube and see the gear reverse. Any ideas on what part I need to fix this with since the motor and reverse appear to work properly. Thanks, Greyson1
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556
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Hi.
Remove the ice bin and check:
-if the ice door opens
-is there any blockage at the bottom of the ice bin
Rotate manually the auger (while the bin is out) and try to locate the problem.
Thank you.
Simon.
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Rank: Member
Groups: Registered
Joined: 8/17/2010(UTC)
Posts: 3
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:) :) I took out all of the ice and did the test you mentioned. I also ran HOT water over the bottom of the ice bin and it started to work. I will watch it to make sure it continues to work. Thanks for the quick answer. Regards, Greyson
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556
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You are very welcome.
Simon.
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