Rank: Member
Groups: Registered
Joined: 4/17/2012(UTC) Posts: 2
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I had the control board & glass top replaced and the dual burner still does not work. can the sensor for the dual burner be replaced or do i need to buy a new cooktop? what parts do i need?????
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi.
Could you please explain why in the first place you replaced the control board and glass top?
Thank you.
Simon.
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Rank: Member
Groups: Registered
Joined: 4/17/2012(UTC) Posts: 2
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the touch pad on the cooktop would not activate the burner. so the service company i hired told me these parts would fix my problem. now i am still with out the dual burner not working. they told me the are trying to locate the sensor for the burner. I want to know if I am waiting for a part that doesnt exist. i contacted jenn air and they said ther is no sensor to order. i want my husband to fix this problem if someone can help
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi. The sensor is a part of the dual element. You need to replace the element Part number: 74010156
Good luck. Post the results. Simon.
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