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chazk63  
#1 Posted : Tuesday, April 10, 2012 10:53:48 AM(UTC)
chazk63

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Joined: 4/10/2012(UTC)
Posts: 2

I bought a replacement upper rack, part number AP4511813 (249277), and it is not an exact match for the old rack. There is a rotating water spray that goes under the upper rack. The old rack has a piece of coated wire that the sprayer attaches to in the middle of the rack. The replacement has no place to attach this. The customer service rep told me to post this to get help from a technician.
Thanks
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Adam / APP Team  
#2 Posted : Tuesday, April 10, 2012 1:39:26 PM(UTC)
Adam / APP Team

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Joined: 7/18/2007(UTC)
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Originally Posted by: chazk63 Go to Quoted Post
I bought a replacement upper rack, part number AP4511813 (249277), and it is not an exact match for the old rack. There is a rotating water spray that goes under the upper rack. The old rack has a piece of coated wire that the sprayer attaches to in the middle of the rack. The replacement has no place to attach this. The customer service rep told me to post this to get help from a technician.
Thanks



Dear chazk63,

Please provide the complete model and serial number off your dishwasher so we can do a thorough research.

Thanks
chazk63  
#3 Posted : Tuesday, April 10, 2012 3:33:39 PM(UTC)
chazk63

Rank: Member

Groups: Registered
Joined: 4/10/2012(UTC)
Posts: 2

In the model number box it says SHX33A05UC / 14 and FD8302 00594. I didn't see the words "serial number" anywhere.
Adam / APP Team  
#4 Posted : Wednesday, April 11, 2012 10:27:55 AM(UTC)
Adam / APP Team

Rank: Administration

Groups: Administrators
Joined: 7/18/2007(UTC)
Posts: 214

Originally Posted by: chazk63 Go to Quoted Post
In the model number box it says SHX33A05UC / 14 and FD8302 00594. I didn't see the words "serial number" anywhere.


My initial search shows this part number is correct for your model. However I am running into some discrepancies in the parts list.

I am going to do a little research and give you a call before handing this over to the technician.

Thank you for your patience in this matter.
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