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GE Range touchpad not working Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: JSP47B0F1BB	Brand: GE	Age: 1 - 5 years
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JST		#1 Posted : Tuesday, December 18, 2007 4:22:29 PM(UTC)
Rank: Member Groups: Registered Joined: 12/18/2007(UTC) Posts: 6		All four stove top burners work but the oven touchpad does not work. No errors displayed, clock is working but can not set the time. Reset the power with no change.
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kawfeeman		#2 Posted : Wednesday, December 19, 2007 4:40:10 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 12/13/2007(UTC) Posts: 323		just curious, was this after a self cleaning cycle ?
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JST		#3 Posted : Wednesday, December 19, 2007 10:52:15 PM(UTC)
Rank: Member Groups: Registered Joined: 12/18/2007(UTC) Posts: 6		Yes it was the day after a self cleaning cycle.
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kawfeeman		#4 Posted : Thursday, December 20, 2007 6:14:35 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 12/13/2007(UTC) Posts: 323		are you ok with disassembling the clock / touch pad ? check all connections to / from clock / touch pad and make sure nothing is broken.. strange there are no fault codes though... does any button give a response at all ?
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JST		#5 Posted : Thursday, December 20, 2007 7:05:35 PM(UTC)
Rank: Member Groups: Registered Joined: 12/18/2007(UTC) Posts: 6		Checked all connections, all good. Can hold Bake and broil and get into the settings mode, can also enter the "show room" mode, clear button beeps but nothing else. Thanks,
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JST		#6 Posted : Wednesday, December 26, 2007 9:55:02 PM(UTC)
Rank: Member Groups: Registered Joined: 12/18/2007(UTC) Posts: 6		Jim, Is there anything else I should check? Self cleaning switch or lock perhaps? J
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kawfeeman		#7 Posted : Thursday, December 27, 2007 12:52:20 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 12/13/2007(UTC) Posts: 323		sounds as if there is a bad connection or a comm error .. tried removing touch pad cable ( power down then power back up again and see if there is any fault that comes up ? )
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JST		#8 Posted : Saturday, December 29, 2007 1:00:15 AM(UTC)
Rank: Member Groups: Registered Joined: 12/18/2007(UTC) Posts: 6		Pulled the touchpad and controll board out checked all connections, did a resistance check on the touchpad and everything reads what it should according to the scat in the stove but between pins 5 and 9 on the ribbon cable I read a short. Five and nine do not equate to any number but could they be messing things up? Still no error codes. Thanks again, Jason
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JST		#9 Posted : Sunday, January 6, 2008 9:27:09 AM(UTC)
Rank: Member Groups: Registered Joined: 12/18/2007(UTC) Posts: 6		Pulled the touchpad and controll board out checked all connections, did a resistance check on the touchpad and everything reads what it should according to the scat in the stove but between pins 5 and 9 on the ribbon cable I read a short. Five and nine do not equate to any number but could they be messing things up? Still no error codes. Thanks again, Jason
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Gene		#10 Posted : Monday, January 7, 2008 8:09:58 AM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Most likely the key panel is shorted out and has to be replaced. - The part number for the black key panel is AP3205170 Good luck. Gene.
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