Jeff,
There's a blck rubber button on the front, bottom panel of the ice maker control head, press and hold that button in until the ice maker starts to rotate. You may have to dismantle, the icemaker and housing and check the ice tray "catch Latch" to make sure the tray catches the latch and twists to disp[ense the cubes from the tray.

Good Luck,
:) :) :)

Jeff,

Does the ice tray ever stop and twist, to dispense the cubes, or does the tray just rotate 360 dgrs. ?

This is the way this works, when you press and hold the test button the ice tray will rotate clockwise. When the ice tray rotates 180 dgrsTurns upside down) the tab on the end of the tray, and the tab on the rear support meet and hold the tray stll, the motor continues to run and the tray twists and the cubes fall out and into the ice cube bin. the motor rotates and returns to the original position and fills with water, and a new cycle ice production cycle begins.
Sounds like you have a "mechanical" issue, a broken tab, or cracked ice tray, or a cracked housing support, or tab on the support.

Like I mentioned in the previous post, you may have to dismantle the complete ice maker and housing assembly to check for broken , cracked, damaged parts.

:) :) :)

Yes,
Order a new housing / support. based on your post, something is cracked or flexxing at the critical moment. You forgot to attach a model number for your fridge, or I'd have a part number for you.

:) :) :)

Jeff,

Great deal,

I had a feeling it would be something like that.
You should be up and running in no time.

Thanks and Good Luck,
:) :) :)

JND,

Glad your up and running,and making ice.
As for ice making time time, you're doing Good. Temperature and airflow is part of the equation,but its normal for that style ice maker to take 2 to 2 1/2 hours to produce a batch of ice cubes.

You're doing fine, as well as can be expected.

:) :) :)