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ptofimpact  
#1 Posted : Friday, September 9, 2011 5:01:07 AM(UTC)
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ptofimpact

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Joined: 9/9/2011(UTC)
Posts: 1

Whirlpool side by side, Ice maker working, water dispenser stopped delivering water. Dispenser arm feels like reduced tension, no delivery of water.
Any direction appreciated. Thanks.
Pete
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Joe / APP Team  
#2 Posted : Friday, September 9, 2011 5:24:28 AM(UTC)
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Joe / APP Team

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Originally Posted by: ptofimpact Go to Quoted Post
Whirlpool side by side, Ice maker working, water dispenser stopped delivering water. Dispenser arm feels like reduced tension, no delivery of water.
Any direction appreciated. Thanks.
Pete


Pete.
You'll need to dismantle the dispenser :
[FONT=Arial045.813][FONT=Arial045.813]1. Unplug the refrigerator power cord.
2. Remove the overflow grille from the housing.
3. Unsnap front cover at the bottom of the housing.
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[/FONT][FONT=Arial.Italic045.813][FONT=Arial.Italic045.813](You'll need a flatblade screwdriver, twist or pry out on the slots, molded into the bottom edge of the facade ).[/FONT][/FONT][FONT=Arial045.813][FONT=Arial045.813]
4. Disconnect the front cover switch harness connector and set the cover aside.
[FONT=Arial045.813][FONT=Arial045.813]5. Disconnect the power wire harness connector (BL/BK and W wires)
6. Disconnect the flapper door heater wire harness connector (if one is present).
7. Release the dispenser microswitch retainers and slide the switches off of their locator pins. Carefully handle the switches so they do not come apart.
8. Disconnect the wires from the terminals of the lamp holder.
[FONT=Arial045.813][FONT=Arial045.813]9. Remove the two 1/4. hex head screws from the control bracket and remove the control bracket.
10. Remove the 1/4. hex head screw to remove the water fitting (fill spout) from the water dispenser lever.
11. Unsnap the ice guide and remove it from the ice dispenser lever.
[FONT=Arial045.813][FONT=Arial045.813]12. Remove the air pot by sliding the rear of the air pot out of the slot molded to the dispenser housing and slip the linkage out of the flapper door mechanism assembly.
13. Unsnap the flapper door and remove it from the ice dispenser lever. While you remove the flapper door, carefully guide the flapper door heater wire and connector over the door mechanism assembly.
14. Remove the 1/4. hex head screw securing the dispenser levers pivot retainer to the dispenser housing and remove the retainer.
15. Remove the water dispenser lever.
16. Remove the ice dispenser lever by maneuvering [FONT=Arial045.813][FONT=Arial045.813]it around the door mechanism assembly.
17. Pull the pin from the door mechanism assembly and remove the spring and mechanism assembly.
18. Reassemble in reverse order.
You'll be able to determine what the issue is once you have the dispenser dismantled.

Good Luck,
:) :) :)
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