Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
BigV  
#1 Posted : Friday, April 10, 2009 6:05:31 AM(UTC)
BigV

Rank: Member

Groups: Registered
Joined: 4/10/2009(UTC)
Posts: 2

I just purchased a new Kenmore Elite 2 drawer dishwasher and had it installed 3 days ago. I programmed the unit to run a “normal Wash”. The dishwasher ran for over 4 hours before I canceled the operation. Thinking I had used the wrong setting, I washed another “normal wash” cycle last night. Again, the dishwasher ran for 4 1/2 hours before I cancelled the cycle for the second time. The dishes were not dry when I opened the drawers. The manual states 57 min to a max of 95 minutes to complete this normal wash cycle.
Any ideas as to why the dishwasher is running so long?
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Friday, April 10, 2009 7:33:48 AM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Here is a service manual, Unit looks a close match to yours but I do not guarantee it is the same.

https://secured.whirlpoo...476767/$FILE/4317427.pdf

Often extra long cycle times are due to the unit trying to heat up the water.
Check that the incoming water temp is at least 120 degrees F.
Run the hot tap that is closest to the dishwasher when hot, fill a glass and measure it. A candy or meat thermometer should do for this.
In some instances where the water takes a long time running to get hot you have to run the rap before starting the dishwasher. Insulating the pipes can help if this is the case.

If OK
I would remove the kick plate and check that a wire has not come off
If OK
Place a service call, if you start taking it apart you could void your warranty.
THIS FORUM IS DEAD!!!!!!!
BigV  
#3 Posted : Saturday, April 11, 2009 3:24:35 AM(UTC)
BigV

Rank: Member

Groups: Registered
Joined: 4/10/2009(UTC)
Posts: 2

Originally Posted by: denman Go to Quoted Post
Here is a service manual, Unit looks a close match to yours but I do not guarantee it is the same.

https://secured.whirlpoo...476767/$FILE/4317427.pdf

Often extra long cycle times are due to the unit trying to heat up the water.
Check that the incoming water temp is at least 120 degrees F.
Run the hot tap that is closest to the dishwasher when hot, fill a glass and measure it. A candy or meat thermometer should do for this.
In some instances where the water takes a long time running to get hot you have to run the rap before starting the dishwasher. Insulating the pipes can help if this is the case.

If OK
I would remove the kick plate and check that a wire has not come off
If OK
Place a service call, if you start taking it apart you could void your warranty.

Thanks for the reply!
I checked the water temperature and found it to be only 110 degrees. I thought sure you had pointed me in the right direction. I turned my water heater up and got the water temp up to 130 degrees. Ran the tap to make sure it was hot and started a normal wash cycle. 4 hours later I canceled the cycle. I have a service guy coming Tuesday.
Thanks again.
franr  
#4 Posted : Wednesday, September 12, 2012 5:27:49 AM(UTC)
franr

Rank: Member

Groups: Registered
Joined: 9/12/2012(UTC)
Posts: 4

Has the continually running dishwasher problem been solved? If so, can you tell us how. Thank you.
franr  
#5 Posted : Friday, September 14, 2012 6:25:00 AM(UTC)
franr

Rank: Member

Groups: Registered
Joined: 9/12/2012(UTC)
Posts: 4

I get a message there has been a response to : did continually running Kenmore Elite 2-drawer dw get fixed? But I do not see a reply. My dishwasher does not stop.
franr  
#6 Posted : Friday, September 14, 2012 9:17:53 AM(UTC)
franr

Rank: Member

Groups: Registered
Joined: 9/12/2012(UTC)
Posts: 4

Problem maybe be solved. Unplugged DW. replugged. Ran Quick. Less than an hour, no dryer. Seems good at first run.
franr  
#7 Posted : Friday, September 14, 2012 9:19:56 AM(UTC)
franr

Rank: Member

Groups: Registered
Joined: 9/12/2012(UTC)
Posts: 4

Problem may be solved. Unplugged DW then replugged electricity. Ran Quick wash. Good so far
Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.