Washer will not spin or agitate, but drains - Appliance Repair Forum

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Model: SAWS800JQ1	Brand: Whirlpool	Age: 5 - 10 years
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coaner		#1 Posted : Tuesday, May 17, 2011 11:17:09 AM(UTC)
Rank: Member Groups: Registered Joined: 5/16/2011(UTC) Posts: 2		I have a Kirkland Signature by Whirlpool washer model SAWS800JQ1 that drains but it will not spin or fully agitates. If the basket is spined manually the washer will pick up speed but will stop at times. I have taken most of it apart but cannot see where the problem is. Please help. :confused:


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Gene		#2 Posted : Tuesday, May 17, 2011 1:09:55 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Remove the washer cabinet and check the motor drive coupling (#13 on the diagram). The instructions are attached. - The motor coupling Part number: AP3963893 Here are the breakdown diagrams and Replacement parts for WHIRLPOOL SAWS800JQ1 WASHER - DIRECT DRIVE \| AppliancePartsPros.com Gene. File Attachment(s): How to remove the washer cabinet.doc (21kb) downloaded 40 time(s). How to remove the pump.doc (25kb) downloaded 35 time(s). How to replace the motor drive coupling.doc (25kb) downloaded 46 time(s).


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coaner		#3 Posted : Tuesday, May 17, 2011 2:20:01 PM(UTC)
Rank: Member Groups: Registered Joined: 5/16/2011(UTC) Posts: 2		Thanks I will try that. What would cause the water to drain but the basket not to spin or agitate?


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Gene		#4 Posted : Tuesday, May 17, 2011 8:13:58 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		The motor has a double shaft. The pump is mounted on one side and the transmission is connected to the shaft on the other side through the motor coupling. Gene.


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obrieng2		#5 Posted : Friday, May 27, 2011 3:10:05 PM(UTC)
Rank: Member Groups: Registered Joined: 5/27/2011(UTC) Posts: 2		I replaced the motor coupler and still won't agitATE OR SPIN


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Gene		#6 Posted : Friday, June 3, 2011 2:58:06 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Originally Posted by: coaner I have a Kirkland Signature by Whirlpool washer model SAWS800JQ1 that drains but it will not spin or fully agitates. If the basket is spined manually the washer will pick up speed but will stop at times. I have taken most of it apart but cannot see where the problem is. Please help. :confused: Sorry for the delay. I understood it does spin if you force it manually. What does it do when it should agitate? BTW, I did not recommend to replace the coupler. I just advice to check it. Gene.


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