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msmigill  
#1 Posted : Wednesday, April 20, 2011 2:19:21 PM(UTC)
msmigill

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Joined: 4/20/2011(UTC)
Posts: 1

The motor locked up on my dishwasher so I ordered a new Pump motor assembly [FONT='Calibri','sans-serif']AP4434612 (W10237169) . When I recieved it there was an orignal sensor that was meant to plug into the housing that did not fit the new assembly . I was told that a new sensor would be required. Recieved the new sensor [FONT='Calibri','sans-serif']AP4410881 (W10134017)[/FONT], it fits the new motor pump assembly . Problem is the new sensor will not plug into the wiring harness, differant connector. Question is how do I connect the new sensor? [/FONT]
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Gene  
#2 Posted : Wednesday, April 20, 2011 4:26:46 PM(UTC)
Gene

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The correct part number for the pump & motor assembly according to the model number you posted is W10239405 which is APP part number AP4434617. So the part number W1023716 is wrong. That's why the original sensor did not fit.

Gene.
Adam / APP Team  
#3 Posted : Thursday, April 21, 2011 10:02:24 AM(UTC)
Adam / APP Team

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Posts: 214

msmigill,

I am forwarding your orders along with this post to our call center so one of our representatives can assist you. Our policy is if you receive a part in result of our error we will send you a prepaid UPS label. For immediate assistance you may also call us toll free at 877-477-7278 and one of our representatives will be glad to help you.
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