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Becky W  
#1 Posted : Thursday, April 14, 2011 12:52:37 PM(UTC)
Becky W

Rank: Member

Groups: Registered
Joined: 4/14/2011(UTC)
Posts: 1

I am getting the error messages SE (or 5E) and then "Press 1-4". I spoke to a gal at Appliance Parts Pros and she told me I just needed to order the Control Panel (SAM DE94-01647A) for about $39 which I did. Said I didn't need everything else. I ordered it and just installed it and I'm getting the same messages. Clearly that wasn't what I needed. Any suggestions?

Thanks!
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Gene  
#2 Posted : Friday, April 15, 2011 3:00:18 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Becky,

In case of the "SE" error code the manufacturer suggested to replace the control panel first. If it would not fix the problem then the smart board should be replaced too.

- The smart board Part number: AP4336911
Part number: AP4336911

Gene.
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