Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

4 Pages<1234>
Options
Go to last post Go to first unread
Gene  
#11 Posted : Thursday, September 4, 2008 8:58:44 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Press and hold the "Air dry" button for 5 seconds to unlock the controls.

Here are the break down diagrams for the Whirlpool dishwasher Model DU948PWKQ1

Gene.
azguy  
#12 Posted : Friday, September 5, 2008 7:43:32 AM(UTC)
azguy

Rank: Member

Groups: Registered
Joined: 9/4/2008(UTC)
Posts: 5

Thanks Gene for the quick reply. I will try what you have suggested today.
azguy  
#13 Posted : Saturday, September 6, 2008 6:57:25 AM(UTC)
azguy

Rank: Member

Groups: Registered
Joined: 9/4/2008(UTC)
Posts: 5

Gene,

Followed your instructions and after holding "air dry" button down for 5 seconds, light did go off. Then pushed other buttons to try and start cycle and nothing happened. Any suggestions? Thanks again..

Jack
Gene  
#14 Posted : Saturday, September 6, 2008 11:38:57 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Originally Posted by: azguy Go to Quoted Post
...Then pushed other buttons to try and start cycle and nothing happened...


Jack,

When you said "nothing", it was nothing at all or something like lights or noises did happen? Try to open and close the door and then restart it. Try to unplug the power cord (or turn "off" the breaker if there is no plug) fora few minutes to reset the controls. Post the results.

Gene.
azguy  
#15 Posted : Sunday, September 7, 2008 8:51:58 AM(UTC)
azguy

Rank: Member

Groups: Registered
Joined: 9/4/2008(UTC)
Posts: 5

Gene,

Held button down for 5 then green light went out on lock button. When I released my finger from "air dry button" , green light on lock button came back on. There is no noise at all coming from dishwasher and as I tried to
push other buttons to start a cycle or just have it do something, nothing
is happening. I tried to unplug power cord and let sit, as well as, shut off
main power. We have no history of this dishwasher because we are under
contract to buy home and owners are gone.. Could this be something along the lines of the control panel which might not be working? Thanks for you time with this Gene..

Jack
bigbalbossa  
#16 Posted : Monday, September 8, 2008 9:51:38 AM(UTC)
bigbalbossa

Rank: Member

Groups: Registered
Joined: 10/26/2007(UTC)
Posts: 14

azguy...of course gene is the expert, but the issue you're having seems similar to mine from last year. I purchased a new control board from gene and installed...no problems since. Good luck!
Gene  
#17 Posted : Monday, September 8, 2008 11:05:52 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Hi Jack,

We checked out if the Control lockout future was not turn "on" accidentally and we found it was not.

Most likely the problem is a bad key pad which is a part of the console. In order to provide the right part number for the console I need the color of the control panel.

Gene.
azguy  
#18 Posted : Monday, September 8, 2008 4:05:57 PM(UTC)
azguy

Rank: Member

Groups: Registered
Joined: 9/4/2008(UTC)
Posts: 5

Gene,

The control exterior panel is white
Gene  
#19 Posted : Monday, September 8, 2008 6:47:29 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Jack,

The part number for the white console is AP3126202. If you click on the part number, it says "out of stock". Call the customer service at 877-477-7278 and they will help you.

Gene.
bigbalbossa  
#20 Posted : Monday, December 1, 2008 1:12:10 PM(UTC)
bigbalbossa

Rank: Member

Groups: Registered
Joined: 10/26/2007(UTC)
Posts: 14

Gene,

The dishwasher that started this thread is giving me fits again. This time I have no lights no sounds...just nothing. I've tested the two wires that connect to the control board and they have juice, but i'm not sure what to check next. Thoughts?
Users browsing this topic
Guest (5)
4 Pages<1234>
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.