Rank: Member
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Joined: 10/22/2008(UTC) Posts: 2
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Last night when I got home I noticed that the fridge and freezer was warm and not running. I had a GE Tech come out on today and he replaced a bad board. $350:eek: later the compressor motor kicks on and everthing started cooling properly. Seven hours later the unit will not shut off, even when I open the doors. I set both on lowest settings and still continues to run. It only stops if I set it to zero (off). Is this normal or am I looking at another issue?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/1/2008(UTC) Posts: 440
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Originally Posted by: jackmac Last night when I got home I noticed that the fridge and freezer was warm and not running. I had a GE Tech come out on today and he replaced a bad board. $350:eek: later the compressor motor kicks on and everthing started cooling properly. Seven hours later the unit will not shut off, even when I open the doors. I set both on lowest settings and still continues to run. It only stops if I set it to zero (off). Is this normal or am I looking at another issue? For the money you paid, a call back is in order. BTW Model GSS25LGMFBB check out the price. :)
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Rank: Member
Groups: Registered
Joined: 10/22/2008(UTC) Posts: 2
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Ice House, I didn't see the part that he replaced on the link you referencced, I may have overlooked it. Here is the part number on the box he left. wr55x10552. Here is a break down of the charges. Does this seem to be on par with in house service repair. The $110 charge to replace the board seemed extremly high since my wife said he replaced in 5 mins. House Call Charge -----------79.95 Replace Power Control Board 110.00 Total Labor-----------------189.95 Total Parts----------------- 140.00 Total Amount---------------329.95 + tax
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/1/2008(UTC) Posts: 440
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Originally Posted by: jackmac Ice House, I didn't see the part that he replaced on the link you referencced, I may have overlooked it. Here is the part number on the box he left. wr55x10552. Here is a break down of the charges. Does this seem to be on par with in house service repair. The $110 charge to replace the board seemed extremly high since my wife said he replaced in 5 mins. House Call Charge -----------79.95 Replace Power Control Board 110.00 Total Labor-----------------189.95 Total Parts----------------- 140.00 Total Amount---------------329.95 + tax Factory repair service has always been high. The claim is that they have to bill the parent company, inventory,insurance, technician cost. But outside service companies can do it for less. The part here at Appliance Parts Pros is $95.88. :eek: If you want to continue with factory service, take out a service policy
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Rank: Advanced Member
Groups: Senior Expert
Joined: 10/9/2008(UTC) Posts: 784
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After I do a repair on a refrigerator that was totally warm and got it fixed I always remind the customer that it takes 24 hours for the frig temps to stableize and not to worry if it runs a lot cuz it will until it reaches operating temps Ya got to figure a hot box with a load of food in it the frig is working hard to maintain temps, and it's transfering a ton of heat I wouldn't get to alarmed over it yet
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/1/2008(UTC) Posts: 440
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Originally Posted by: v2k04 After I do a repair on a refrigerator that was totally warm and got it fixed I always remind the customer that it takes 24 hours for the frig temps to stableize and not to worry if it runs a lot cuz it will until it reaches operating temps Ya got to figure a hot box with a load of food in it the frig is working hard to maintain temps, and it's transfering a ton of heat I wouldn't get to alarmed over it yet You got to love it. Changed a compressor on a Scotsman Ice Macine. Hour later got a call for low ice production. :D
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Rank: Advanced Member
Groups: Senior Expert
Joined: 10/9/2008(UTC) Posts: 784
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Well sure you shoulda had a half a bin in an hours time lol considering a scottsman only makes about 8 cubes every 30 minutes or so.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/1/2008(UTC) Posts: 440
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The best :D it was an 1100 pound machine. :eek:
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Rank: Advanced Member
Groups: Senior Expert
Joined: 10/9/2008(UTC) Posts: 784
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I like those domestic scottsmans that make the clear shot glass looking cubes thought thats what you were repairing those are good machines.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/1/2008(UTC) Posts: 440
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I hated those small machines. :p Could never see why a bar would buy one. :confused: Cheap sons o guns. :D
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