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#1 Posted : Wednesday, August 20, 2008 2:59:24 PM(UTC)

Rank: Member

Groups: Registered
Joined: 8/18/2008(UTC)
Posts: 6

I have a Neptune washer- model #MAH5500BWW. Console touch pad lights, but I cannot change any of the settings or turn the machine on/off. I tried doing the diagnostics test but the machine does not respond when I try to go into the service mode. I unplugged to try to reset, no change. I replaced the control panel as well, but no change. Any ideas? Serial number is A9700679EJ, I think from 2002. Thanks!
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