Rank: Member
Groups: Registered
Joined: 9/7/2007(UTC) Posts: 2
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Water just up & quit dispensing one afternoon. Worked earlier in the day. Ice maker still makes & dispenses ice. When pushing the pad on the door front to dispense water all I hear is a clicking noise coming from the back underneath side of refrigerator. After doing some investigating on the web, it sounds like it could be the "Smart Valve" part #2305225. Before spending $80 on this part I wanted to get your opinion of what the problem might be. Whirlpool's customer service wasn't any help. Can you help? :confused:
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Hi erlindsey How old is the water filter (on the bottom of the fridge)? If it's more then a year old it could cause such problem. The water filter has to be replaced once a year. - The part number for the new water filter AP3866834 Gene.
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Rank: Member
Groups: Registered
Joined: 9/7/2007(UTC) Posts: 2
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The frig was purchased 7/2006 but not installed until 4/2007 (new construction). The filter shouldn't be bad after 5 months of use. Plus the indicator light on front panel was only half way. I have a whole house filter installed where water comes into the house plus a water softener. I tapped on the so-called Smart Valve & water dispensed again a couple of times & then quit.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Hi erlindsey In such situation most likely the problem is a bad water inlet valve. You can buy it for $75.86 Good luck. Gene.
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