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chrisjones1211  
#1 Posted : Monday, January 23, 2012 11:40:41 AM(UTC)
chrisjones1211

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I have a Whirlpool that will not unlock the controls. It says on the washer to press and hold for 3 seconds but the controls are still locked. I took the top off the unit and you can hear a clicking coming from the timer (AP4560749) if you plug and unplug the washer. None of the controls work, Power just makes the light underneith flash 5 times. Nothing from any other button. Any advise would be helpful.
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Gene  
#2 Posted : Monday, January 23, 2012 2:00:27 PM(UTC)
Gene

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If the washer is less than 1 year old, don't do anything and call Whirlpool for the warranty service.

Gene.
chrisjones1211  
#3 Posted : Tuesday, January 24, 2012 5:40:33 AM(UTC)
chrisjones1211

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Originally Posted by: Gene Go to Quoted Post
If the washer is less than 1 year old, don't do anything and call Whirlpool for the warranty service.

Gene.


- called them, it's 2 days past the warranty.
Gene  
#4 Posted : Tuesday, January 24, 2012 12:34:49 PM(UTC)
Gene

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I would try to talk to a super and push him harder.

Otherwise remove the console and make sure the Controls lock/unlock button is not stuck. Check all other buttons as well.

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Gene.
Guest  
#5 Posted : Sunday, October 2, 2022 12:02:17 PM(UTC)
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Control lock on...tried un plugging... didn't work
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