Door friction pads (OEM #AP3175245 )keep breaking and falling out of dishwasher, causing door to slam down after disengaging from lock position. They appear to have lacerations on one side as if continuous use of door rubs against them and eventually slices them open, causing them to drop to floor under appliance. Whirlpool has already replaced both under warranty but now that appliance is just over a year, I must replace on my own. *Question: has anyone else had this problem and do they know what is causing the part to be destroyed within months of it's installation?

[COLOR="Red"]UPDATE:[/COLOR]

It's now five months since this friction sleeve was replaced. Last night I found the replacement broken and on the floor again. I have an extended warranty on this unit, so it will be repaired by my dealer. My next step will be a letter of complaint to Whirlpool. Apparently, this is a product defect and should be corrected.

Complain to Whirlpool. If enough people complain, they may issue a "service bulletin" (recall) for this terrible design.