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kwaropay  
#1 Posted : Wednesday, April 7, 2021 12:21:56 PM(UTC)
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kwaropay

Rank: Member

Groups: Registered
Joined: 10/17/2017(UTC)
Posts: 0

Hi - the lower light that would shine down into the lower freezer always stays on when the door is closed. It’s new. Is this normal? I would prefer the light not stay on except when the lower freezer door is open.

When I open the top door, the lower light will go off. If I push the upper door switch, it will turn the lower lights on and off...opposite of the inside lights. I hope that makes sense. Below is link to google photos pics...but I can upload a video.

https://photos.app.goo.gl/eivx6jPfHzpLXbjZ7

Google Photos Link

Thanks,
Kevin

Edited by user Wednesday, April 7, 2021 12:26:11 PM(UTC)  | Reason: corrected photos links

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kwaropay  
#2 Posted : Thursday, April 8, 2021 1:52:49 PM(UTC)
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kwaropay

Rank: Member

Groups: Registered
Joined: 10/17/2017(UTC)
Posts: 0

I called GE for warranty service and repair. When I turned on the Door Alarm feature, it thinks the door is open. So there's some kind of switch or minor electrical issue.
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