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Model: RB195BSSB	Brand: Samsung	Age: 1 - 5 years
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Nive		#1 Posted : Saturday, March 31, 2018 4:37:12 PM(UTC)
Rank: Member Groups: Registered Joined: 3/30/2018(UTC) Posts: 1		My freezer is not working


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Jerry / APP Team		#2 Posted : Tuesday, April 3, 2018 11:06:31 AM(UTC)
Rank: Member Groups: Registered Joined: 12/1/2008(UTC) Posts: 0		Hello Nive, I'm sorry but we will need a bit more information to provide a valid diagnosis. If you could please let us know if the freezer fan, condenser fan, (behind the unit), and compressor are running and if there is any frost build-up on the back wall of the freezer, etc. Any information is helpful for attempting to diagnose an issue. Thank you for your patience and understanding in this matter.


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