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BobTh  
#1 Posted : Wednesday, March 1, 2017 11:06:09 AM(UTC)
BobTh

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This morning our Whirlpool washer began making a very loud rattling noise shortly before going into the spin cycle, where it simply buzzed before I shut it off.

Video: https://youtu.be/xKg9qTV-Kmk

Any assistance in identifying the specific problem and parts would be appreciated. Thanks.
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brobriffin  
#2 Posted : Thursday, March 2, 2017 4:38:34 PM(UTC)
brobriffin

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Starting from the last symptom (the buzzing) it sounds like you have a bad start capacitor.
Whirlpool WP8572717 Capacitor - AppliancePartsPros.com
However the rattling noise during agitate mode sounds like something going bad in the motor or more likely transmission. If it is hanging up it may cause that sound in spin mode although the motor should spin just draining before spinning. Where does the rattling sound seem to come from?
1. The bottom.
2. The tub / basket area?

Will the machine go into agitate mode now or does it buzz then as well?
BobTh  
#3 Posted : Saturday, March 4, 2017 4:48:13 PM(UTC)
BobTh

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Thank you for your reply.

I believe the sound is coming from the bottom. I took a look at the motor coupler and it was fine, but didn't go any deeper than that.

Before I took it apart, the machine would still go into agitate mode.

Edit: When I pulled the coupling, I noted what appeared to be a small amount of oil leaking from around the motor shaft.
brobriffin  
#4 Posted : Sunday, March 5, 2017 4:16:19 AM(UTC)
brobriffin

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Does it still just buzz in spin mode but operate in agitate mode? If so the capacitor is fine.
The transmission may be binding up not allowing the motor to turn in spin mode. The oil leak might be a sign of trans issue and that may be your noise. Is the oil coming from the drive input shaft on the transmission? If all that is true sounds like time for a new transmission. Not hard to replace especially if you have the motor off. I would also replace the clutch as well.
Whirlpool 3360629 Neutral Drain Transmission - AppliancePartsPros.com
Whirlpool 285785 Clutch Assembly - AppliancePartsPros.com
BobTh  
#5 Posted : Sunday, March 5, 2017 12:01:04 PM(UTC)
BobTh

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Just out of curiosity, I bypassed the lid switch and engaged the motor in spin mode. The motor itself seems to be making quite a racket (see video). No buzz, but the unit is not under load. Your thoughts?

https://youtu.be/eQeD_l3mUvk
ThatGuy  
#6 Posted : Sunday, March 5, 2017 1:47:49 PM(UTC)
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Originally Posted by: BobTh Go to Quoted Post
Just out of curiosity, I bypassed the lid switch and engaged the motor in spin mode. The motor itself seems to be making quite a racket (see video). No buzz, but the unit is not under load. Your thoughts?

https://youtu.be/eQeD_l3mUvk


That motor's bearings sound really bad. You need a new motor.

When they are that bad, the motor will pull more amperage and sometimes not start. I wondered what it would sound like without the pump and know I know.
brobriffin  
#7 Posted : Monday, March 6, 2017 3:55:25 PM(UTC)
brobriffin

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ThatGuy beat me to the punch.
Whirlpool WP661600 Direct Drive Washer Motor - AppliancePartsPros.com
Great work BTW, BobTh you are a good sleuth.
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