Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

3 Pages123>
Options
Go to last post Go to first unread
alan279  
#1 Posted : Friday, September 10, 2010 5:18:16 AM(UTC)
alan279

Rank: Member

Groups: Registered
Joined: 9/10/2010(UTC)
Posts: 2

Our side by side Frigidaire with ice/water in the door will only dispense crushed ice, not whole cubes. we have tried switching back and forth repeatedly but it remains stuck. Is there an easy fix or will this require a pro to attend and repair? I am very handy at fixing things but have little if any experience with appliances. If there are step by step instructions available I would appreciate any help available. Everything else still works beautifully.
Thanks
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
alan279  
#2 Posted : Friday, September 10, 2010 5:32:20 AM(UTC)
alan279

Rank: Member

Groups: Registered
Joined: 9/10/2010(UTC)
Posts: 2

I have read other threads similar to this one but they are models with ice NOT
in the door I think. I need to get into the door of the freezer to deal with my issue and certainly don't want to break anything in the process. Ideas please or instructions? again thanks in advance
jwgoodman  
#3 Posted : Wednesday, September 15, 2010 1:20:44 PM(UTC)
jwgoodman

Rank: Member

Groups: Registered
Joined: 9/15/2010(UTC)
Posts: 3

Originally Posted by: alan279 Go to Quoted Post
I have read other threads similar to this one but they are models with ice NOT
in the door I think. I need to get into the door of the freezer to deal with my issue and certainly don't want to break anything in the process. Ideas please or instructions? again thanks in advance


I am having the same problem with my frigidaire..I have completely emptied out the ice tray and removed all of the chunks and re-installed it...same result. I have not run across any fix for this yet either.
Gene  
#4 Posted : Wednesday, September 15, 2010 3:50:01 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Alan,

Check the solenoid behind the ice container (#45 on the diagram) for continuity. Also it can be just frozen up.

- The solenoid Part number: AP3965560
Gene  
#5 Posted : Wednesday, September 15, 2010 3:53:37 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Originally Posted by: jwgoodman Go to Quoted Post
I am having the same problem with my frigidaire..I have completely emptied out the ice tray and removed all of the chunks and re-installed it...same result. I have not run across any fix for this yet either.


Answered here: http://forum.appliancepartspros...ispencer.html#post275543

Gene.
Captd  
#6 Posted : Saturday, June 21, 2014 1:29:16 PM(UTC)
Captd

Rank: Member

Groups: Registered
Joined: 6/21/2014(UTC)
Posts: 1

I was trying to find info on how I fixed this problem last time it happened. Then I remembered, simply hold in the cubed button and the light button for about 5 seconds at the same time. It worked for me!
Ewan007  
#7 Posted : Monday, January 2, 2017 4:27:03 PM(UTC)
Ewan007

Rank: Member

Groups: Registered
Joined: 1/2/2017(UTC)
Posts: 1

I ran into this problem (no cubes, only crushed) after cleaning my ice bucket.

Turns out the metal arm sticking out of the back needed to be above the solenoid arm. I reached under the bucket when pushing it in and manually pulled the white solenoid arm down to ensure the metal arm pushed in above it.

Problem solved only took 15 seconds. HTH

Thanks for these videos and parts! The wifie is getting mad at me because I keep fixing her old appliances and she's not getting new ones. :D
Guest  
#8 Posted : Saturday, March 20, 2021 10:57:52 AM(UTC)
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
Ewan007- thank you! It fixed ours as well!
Guest  
#9 Posted : Thursday, September 16, 2021 4:19:49 PM(UTC)
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
I had the same issue, noticed ice was frozen at where the bucket inserted and prevented the metal rod fully engaged the solenoid elevator which moves it up for ice cubes. Removed the ice blockage and voila! ice cubes are dispensing. Thanks.
Guest  
#10 Posted : Friday, February 25, 2022 5:55:44 PM(UTC)
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
Thank you Ewan007!!!! That worked for me too.
Users browsing this topic
3 Pages123>
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.