Rank: Member
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Our side by side Frigidaire with ice/water in the door will only dispense crushed ice, not whole cubes. we have tried switching back and forth repeatedly but it remains stuck. Is there an easy fix or will this require a pro to attend and repair? I am very handy at fixing things but have little if any experience with appliances. If there are step by step instructions available I would appreciate any help available. Everything else still works beautifully.
Thanks
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Rank: Member
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Joined: 9/10/2010(UTC)
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I have read other threads similar to this one but they are models with ice NOT
in the door I think. I need to get into the door of the freezer to deal with my issue and certainly don't want to break anything in the process. Ideas please or instructions? again thanks in advance
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Rank: Member
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Originally Posted by: alan279  I have read other threads similar to this one but they are models with ice NOT
in the door I think. I need to get into the door of the freezer to deal with my issue and certainly don't want to break anything in the process. Ideas please or instructions? again thanks in advance I am having the same problem with my frigidaire..I have completely emptied out the ice tray and removed all of the chunks and re-installed it...same result. I have not run across any fix for this yet either.
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Rank: Advanced Member
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Alan, Check the solenoid behind the ice container (#45 on the diagram) for continuity. Also it can be just frozen up. - The solenoid Part number: AP3965560
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Rank: Advanced Member
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Originally Posted by: jwgoodman I am having the same problem with my frigidaire..I have completely emptied out the ice tray and removed all of the chunks and re-installed it...same result. I have not run across any fix for this yet either. Answered here: http://forum.appliancepartspros...ispencer.html#post275543Gene.
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Rank: Member
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I was trying to find info on how I fixed this problem last time it happened. Then I remembered, simply hold in the cubed button and the light button for about 5 seconds at the same time. It worked for me!
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Rank: Member
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I ran into this problem (no cubes, only crushed) after cleaning my ice bucket.
Turns out the metal arm sticking out of the back needed to be above the solenoid arm. I reached under the bucket when pushing it in and manually pulled the white solenoid arm down to ensure the metal arm pushed in above it.
Problem solved only took 15 seconds. HTH
Thanks for these videos and parts! The wifie is getting mad at me because I keep fixing her old appliances and she's not getting new ones. :D
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Rank: Guest
Groups: Joined: 8/10/2018(UTC) Posts: 0  Location: 99556 Was thanked: 4 time(s) in 4 post(s)
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Ewan007- thank you! It fixed ours as well!
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Rank: Guest
Groups: Joined: 8/10/2018(UTC) Posts: 0 Location: 99556 Was thanked: 4 time(s) in 4 post(s)
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I had the same issue, noticed ice was frozen at where the bucket inserted and prevented the metal rod fully engaged the solenoid elevator which moves it up for ice cubes. Removed the ice blockage and voila! ice cubes are dispensing. Thanks.
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Rank: Guest
Groups: Joined: 8/10/2018(UTC) Posts: 0 Location: 99556 Was thanked: 4 time(s) in 4 post(s)
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Thank you Ewan007!!!! That worked for me too.
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