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Freezer Cold, Refrigerator not as Cold
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Model: KSSC48QMS02 Brand: Kitchen Aid Age: 5 - 10 years
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alhero  
#1 Posted : Monday, June 29, 2015 10:31:31 AM(UTC)
alhero

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My Kitchen Aid refrigerator is not working properly. The refrigerator will not cool although the freezer works fine. I have to shut the system down for over 24 hours and restart so that the refrigerator will work properly. I think I might need a defrost thermostat or defrost heater so that the system will defrost properly.

Please let me know if I need to check other items before I purchase parts.

Thanks
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denman  
#2 Posted : Monday, June 29, 2015 2:14:26 PM(UTC)
denman

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Here are your parts
Parts for KitchenAid KSSC48QMS02 Refrigerator - AppliancePartsPros.com

See the attachments for some tech info.

I am assuming that the freezer is OK re: it is in the 0 to 5 degree F range.

Try the diagnostics to see if the baffle door operates.

Also here is a service manual which may be useful to you
http://appliancejunk.com...wnloads;sa=view;down=212
You will have to join the site and be logged in to be able to download it.
File Attachment(s):
KSSC48.pdf (1,222kb) downloaded 13 time(s).
KSSC48-A.pdf (1,105kb) downloaded 13 time(s).
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alhero  
#3 Posted : Wednesday, July 1, 2015 7:41:43 AM(UTC)
alhero

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Hi Denman:

I am not able to download the manual. The site tells me to wait one minute before downloading.

Is this common
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denman  
#4 Posted : Wednesday, July 1, 2015 9:03:30 AM(UTC)
denman

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Yes it also happens to me once ina while, just keep trying.
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alhero  
#5 Posted : Monday, July 6, 2015 11:48:31 AM(UTC)
alhero

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Hi Denman:

Everything seem to work well put the defroster. Not sure if it's the heating unit or the thermistor

Any advice

Thanks
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denman  
#6 Posted : Tuesday, July 7, 2015 5:22:42 AM(UTC)
denman

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Check them with a meter.
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alhero  
#7 Posted : Monday, August 17, 2015 10:09:32 AM(UTC)
alhero

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Hi Denman:

The thermistor seem fine. The evaporator coils are all full of ice. Can it be the heater that is not working. It seems that once I defrost all the coils, the system works fine. About 3 to 4 month later the freezer temp goes up and the refrig goes down. I think the coils are preventing the air flow to the refrig.
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denman  
#8 Posted : Sunday, August 23, 2015 11:22:36 AM(UTC)
denman

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Sorry for not responding sooner but I was at the lake for a week.

Did you get this problem sorted out?
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alhero  
#9 Posted : Monday, August 24, 2015 10:39:57 AM(UTC)
alhero

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I think so. I purchased the bimetal part. Hopefully that will help the system.
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Freezer Cold, Refrigerator not as Cold (Refrigerator & Freezer Repair)
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