Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
wasser1  
#1 Posted : Tuesday, May 5, 2015 8:03:14 PM(UTC)
wasser1

Rank: Member

Groups: Registered
Joined: 5/5/2015(UTC)
Posts: 1

About 3 months about freezer was ok but refrigerator was too warm. Technician suspected control board but Kitchen Aid cant fix due to Tsunami (more like they dont want to fix). Sent in control board to third party and replaced microprocessor $450. Works for about 2 months. Now Freezer between 30-35 Degrees and refrigerator mid 40s. Freezer thermometer and thermistor tested ok both with internal diagnostics and ohm meter. Heating coil got hot during self diagnostics. There is ice build up on the the top back coil where the capillary tube connects up to the coil for about one turn. See photo 2. After defrosting and restarting the same coil section seems to frost in minutes. photo 1. The best Kitchen Aid will do is offer me a special price om a new unit $6200 although my sealed system may still be under warranty (parts only). Any suggestions? I have a hard time scrapping a $6000 refrigerator that should last longer than $500 basic model.
wasser1 attached the following image(s):
ice2.jpg
photo1a.jpg
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Jeff / APP Team  
#2 Posted : Wednesday, May 6, 2015 8:17:13 AM(UTC)
Jeff / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 2/14/2011(UTC)
Posts: 816

Hello wasser1. The photos you shared are clear signs of sealed system failure. If you have a warranty on it, you need to make them stand behind it. You will need a sealed system repair to fix the issue.
Sphere478  
#3 Posted : Thursday, May 7, 2015 7:25:10 PM(UTC)
Sphere478

Rank: Member

Groups: Registered
Joined: 5/7/2015(UTC)
Posts: 12

Most of the time i find a freon leak in the heat exchanger. Do you see any oil on the tube that goes into the wall? You will need to have a professional do a dye kit on the unit. The repair may be quite involved. I have seen a few of these that sucked in a lot of moisture during failure and they became major pains trying to get the restrictions cleared.
Users browsing this topic
Guest (2)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.