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travlnman  
#1 Posted : Sunday, June 8, 2014 8:08:20 AM(UTC)
travlnman

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Hi all! I have a Frigidaire Professional model FPHD2491KF0, 3 1/2 yrs old, that will go through the water test yet when you start a normal cycle it will fill and then just sit there until it goes to the drain cycle and then drains. Any thoughts?
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denman  
#2 Posted : Tuesday, June 10, 2014 2:42:39 AM(UTC)
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Here are your parts
Parts for Frigidaire FPHD2491KF0 Dishwasher - AppliancePartsPros.com

See the attachment for the tech sheet.

Check to see if the wash pump gets voltage when it should.

If it does then the pump is bad.

If it does not then the control board is probably bad.

Also check the wiring from the wash pump to the control board.
File Attachment(s):
FPHD2491.pdf (137kb) downloaded 15 time(s).
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travlnman  
#3 Posted : Tuesday, June 10, 2014 5:17:59 AM(UTC)
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Denman

Thanks for the response. I ran the Water/Service test and it went through all of the steps except the Wash/Heat and Wash/Heat/Disp. Would that indicate the Pump or the Board? How do I access the board to put a meter on it? I am hoping you will say behind the kick panel. Thanks again.
denman  
#4 Posted : Wednesday, June 11, 2014 4:31:25 AM(UTC)
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The control board is in the door (item 3 in section 03)

Here is a good site with info.
You will have to join the site and be logged in.
This will let you get into the Manuals section and be able to download them.

Frigidaire is a pain as they do not seem to list their manuals as they relate to model numbers.
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travlnman  
#5 Posted : Wednesday, June 11, 2014 5:14:10 AM(UTC)
travlnman

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Thanks Denman. I meant to ask about the Pump access and whether you can get to it from behind the kick panel. Also, were you going to post a link to a site?
denman  
#6 Posted : Wednesday, June 11, 2014 8:13:08 AM(UTC)
denman

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Yes the pump is behind the kick plate.

And yes and Oops I neglected to add the link to the other site, see below.
Sorry about that.
http://appliancejunk.com/forums/index.php
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travlnman  
#7 Posted : Saturday, June 14, 2014 7:50:07 AM(UTC)
travlnman

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To all that gave advice Thank You
My dishwasher lives again. It was the board.:D
travlnman  
#8 Posted : Saturday, June 14, 2014 7:52:00 AM(UTC)
travlnman

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To all that gave advice Thank You
My dishwasher lives again. It was the board:D
Geneva Dave  
#9 Posted : Monday, August 17, 2015 12:19:45 PM(UTC)
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How did you determine it was the board? I have the same exact issue and I am not sure if I am testing the power to the motor during the wash cycle correctly or not.
Geneva Dave  
#10 Posted : Monday, August 17, 2015 12:26:08 PM(UTC)
Geneva Dave

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How specifically do I check the voltage to the motor during the wash cycle? I set my multimeter to AC voltage and get a reading of 3.7 volts when it is filling and get the same reading when the pump wash motor should be running.
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