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Originally Posted by: kkgraham  Thanks for the info re: the "hidden" diagnostic code sheet. Not sure this will help as my machine does not have the digital front panel. I posted another problem (on 4/14/14-"clicking noise"). Haven't received any replies. When shift actuator was replaced, noticed oil leaking from the shield. Expert noted it was probably transmission. Clicking is most noticeable during spin, especially as it slows. Gets worse after 2 consecutive loads. I do not notice the clicking during wash cycle. By the 3rd or 4th load it is slightly noticeable during sensing. Not sure which part might need replacing. Gearcase? Motor-drive? Kkgraham, Once you retrieve the tech data sheet, and review the information you'll be able to read and understand the display lights on the console, the light pattern(s) during the test mode, will direct you to the possible cause of the code. As for the "clicking noise, since you've replaced the actuator, the next checks are at the belt and pulley, they could be loose and making the noise, and or the "splutch" assembly and linkage from the actuator. If the gears aren't aligned properly, the splotch will make a clicking noise
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Finding the code diagnostic sheet.
(well hidden between the drum/tub on front panel for my model)
My Kenmore has the LED lights but not the one that actually shows -by identifying/displaying - the 'F' or 'E' errors.
Instead the LEDs flash on, wash, rinse , rinse drain, cycle complete, lid lock.. Different series of flashing represents the code faults.
kkgraham - sorry if it does not apply.
Thought I should throw that in tho for people chancing across this thread, that may not realise that just because their washer may not display a Letter -then -Number error code - doesn't meant the LED's are not saying something:>)
As to the acutator - that this part fails so often really makes me question the reliability of any of these machines built out of 'plastic' parts.
They are very easy to replace - except for the cost. Or for the consumer to figure out which part needs switching out if they don't have/can't find the diagnostic code chart.
That the 'Lid lock' seems to flash for every other fault - But lid lock issue, does not make it easy for the consumer. That the diagnostic code sheet inside the machine has a small section that explains troubleshooting the LED's to the home consumer (along with all the codes for the service tech) but is not on the manual given to the consumer is reprehensible.
(Wish this site shipped to Canada - I'm looking at double the prices here for the actuator)
Glad I kept my ol analog washer in storage. The coupler is going to cost 17 dollars and has been redesigned with metal ( because that failing part was mainly plastic also) Kenmore again.
Thanks again guys for sharing the info,
Trisha
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Originally Posted by: wash3r Finding the code diagnostic sheet.
(well hidden between the drum/tub on front panel for my model)
My Kenmore has the LED lights but not the one that actually shows -by identifying/displaying - the 'F' or 'E' errors.
Instead the LEDs flash on, wash, rinse , rinse drain, cycle complete, lid lock.. Different series of flashing represents the code faults.
kkgraham - sorry if it does not apply.
Thought I should throw that in tho for people chancing across this thread, that may not realise that just because their washer may not display a Letter -then -Number error code - doesn't meant the LED's are not saying something:>)
As to the acutator - that this part fails so often really makes me question the reliability of any of these machines built out of 'plastic' parts.
They are very easy to replace - except for the cost. Or for the consumer to figure out which part needs switching out if they don't have/can't find the diagnostic code chart.
That the 'Lid lock' seems to flash for every other fault - But lid lock issue, does not make it easy for the consumer. That the diagnostic code sheet inside the machine has a small section that explains troubleshooting the LED's to the home consumer (along with all the codes for the service tech) but is not on the manual given to the consumer is reprehensible.
(Wish this site shipped to Canada - I'm looking at double the prices here for the actuator)
Glad I kept my ol analog washer in storage. The coupler is going to cost 17 dollars and has been redesigned with metal ( because that failing part was mainly plastic also) Kenmore again.
Thanks again guys for sharing the info,
Trisha Trisha, Like most everything else, despite the flashing lights or LED's, which direct you to a possible cause for a malfunction, that's when the time and experience come into play, and that's where the Repair Forum comes in handy. The people here can and will try and direct you to the most likely issue based on the information you supply. For instance, the lid lock assembly or switch is a pretty simple device and can be checked pretty easily. But numerous lid lock failure codes could also indicate an issue in the circuitry of the sensors in the actuator. Improper or false readings to the control board from the actuator, would cause the lid lock to malfunction, and produce a lid lock failure code. We have a really good group of knowledgeable and experience people on board at APP, and can usually get you pointed in the right direction in a short period of time. When you install the coupler on the other washer, the metal inserts will probably cause a tight fit when installed on the shaft(s), be ready to "tap" them into place with a socket and small hammer or similar tool. Good Luck
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Thanks,
I could install a new actuator - but in honesty looking at design of the part (the plastic) when I had it out of the washer, decided the ol analog washer was looking mighty good.
The ol machine is already up and running as of this morning with new coupler.
The actuator on the newer HE Digital machines appears to be a chronic problem for failure: re searches on the net along with -Local parts store tech said 9 times out of 10 it is the actuator causing issues when I was pricing part).
( wish you guys shipped to Canada:>)
Tho it is great fun to see the digital washer light up light like a 747 dashboard when recalibrating etc... If the manufacturers are not addressing what appears to be a chronic issue... the ol analog is looking pretty good in comparison ;>)
So decision to go back to it was not dependent on being unable to find info on how to repair the newer washer, as this thread/site was beyond helpful in determining the issue with it!
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This is a GREAT sight and I appreciate the APP team...trust them way more than I do the manufacturers of these so called washing machines!! Thank you Joe/APP team and Washr3 for responding. I finally understand that even though this washer does not have the digital indicator I can troubleshoot the problem using the LED lights and their flashing pattern. Next step...go find the hidden diagnostic code sheet! Will also check the belt/pulley and "splutch" for the clicking noise. Re: the oil...seemed to be from the gearcase or motor drive. Since you sell these, I'm assuming they're fairly easy to replace.
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kkgraham I found this when i first started searching. It got me into the diagnostics - tho the code flashes may not have applied to my model. ( managing to find the diagnostics sheet helped there). May get you into yours by following the directions- then what... I dunno:>) anyhow here is the link to video - to give you an idea of some of the steps to break into fort knox:>) aka diagnostic codes. May work on your model - but then figuring out the codes .. is another search entirely. Edit to add - on reveiwing the video - I remember had to press the pause start button for 3 seconds first before doing the steps that are first described on this video. This video was for a whirlpool and my washer is a Kenmore. It would not go into diagnostics without doing that first- 3 second or more hold of the start/pause button. Needed to be done with no lights displaying at all on the machine. When pressing for that amount of time the lights did not come up. The lights came up once I did the dial twists described in the video. Obviously there may be small tweeks needed to make the method in the video work for different models - if it will work at all on some? You will still need the right diagnostic code sheet tho for own individual washer to interpert your results correctly. Whirlpool Vertical Modular Washer (VMW): Tech Sheet, Diagnostic Mode, Fault Codes, and Mode Shifter - YouTube
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Originally Posted by: wash3r kkgraham I found this when i first started searching. It got me into the diagnostics - tho the code flashes may not have applied to my model. ( managing to find the diagnostics sheet helped there). May get you into yours by following the directions- then what... I dunno:>) anyhow here is the link to video - to give you an idea of some of the steps to break into fort knox:>) aka diagnostic codes. May work on your model - but then figuring out the codes .. is another search entirely. Edit to add - on reveiwing the video - I remember had to press the pause start button for 3 seconds first before doing the steps that are first described on this video. This video was for a whirlpool and my washer is a Kenmore. It would not go into diagnostics without doing that first- 3 second or more hold of the start/pause button. Needed to be done with no lights displaying at all on the machine. When pressing for that amount of time the lights did not come up. The lights came up once I did the dial twists described in the video. Obviously there may be small tweeks needed to make the method in the video work for different models - if it will work at all on some? You will still need the right diagnostic code sheet tho for own individual washer to interpert your results correctly. Whirlpool Vertical Modular Washer (VMW): Tech Sheet, Diagnostic Mode, Fault Codes, and Mode Shifter - YouTube Wash3r, being a Sears/Kenmore machine, you're going to want to find and use the tech data sheet attached to the cabinet front panel interior. The methods and codes maybe the same as a Whirlpool washer, but we can't be sure. Sometimes Sears requires the manufacturer to make subtle changes in the procedures and nomenclature for the machines using the Sears/Kenmore Logo.
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I did use the right codes for my machine.
Just thought this was a really good video for explaining what the code sheet would look like and how to get into diagnostic mode. Plus give basic understanding of interpreting the codes once there:>)
Did add the caveat that codes would be different for models - so the video tho informational would not necessarily apply to one's model.
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Rank: Advanced Member
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Originally Posted by: wash3r I did use the right codes for my machine.
Just thought this was a really good video for explaining what the code sheet would look like and how to get into diagnostic mode. Plus give basic understanding of interpreting the codes once there:>)
Did add the caveat that codes would be different for models - so the video tho informational would not necessarily apply to one's model. Wash3r, Thanks, we understood that, but you'd be surprised. A really good post, thanks for the effort and time. Great jog . Thanks Again.
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Rank: Advanced Member
Groups: Moderators
Joined: 7/14/2010(UTC)
Posts: 5,222
Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: wash3r I did use the right codes for my machine.
Just thought this was a really good video for explaining what the code sheet would look like and how to get into diagnostic mode. Plus give basic understanding of interpreting the codes once there:>)
Did add the caveat that codes would be different for models - so the video tho informational would not necessarily apply to one's model. Wash3r, Thanks, we understood that, but you'd be surprised. A really good post, thanks for the effort and time. Great job. Thanks Again.
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