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janus5  
#1 Posted : Monday, May 4, 2009 2:00:18 PM(UTC)
janus5

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I'm trying to replace my bottom rack on dishwasher and the rack is available w/out rollers. Rollers are discontinued. Any idea on what to use in place of them?
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Gene  
#2 Posted : Monday, May 4, 2009 3:36:30 PM(UTC)
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Rollers (aka a wheels) for this dish rack are still available as well as axles and Appliance Parts Pros has all of them in stock.

- The part number for the dish rack is AP3102978

- The part number for the roller (you have to order 8) is AP3040003

- The part number for the axle (you have to order 8) is AP3042879

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KDI16 | AppliancePartsPros.com

Gene.
janus5  
#3 Posted : Monday, May 4, 2009 6:36:47 PM(UTC)
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When I called for parts I was given another part number and told they were not available or were there any substitutes. Are the numbers you have given me replacements?
Gene  
#4 Posted : Monday, May 4, 2009 8:45:31 PM(UTC)
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Whom did you call? These part numbers came up by the model number you posted.

Gene.
janus5  
#5 Posted : Wednesday, May 6, 2009 11:19:32 AM(UTC)
janus5

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I talked w/the gentleman who answered the phone at AppliancePartsPros. He referred me to the repair forum.
Gene  
#6 Posted : Wednesday, May 6, 2009 1:21:41 PM(UTC)
Gene

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It was probably misunderstanding. Sometime it happens - nobody is perfect.

You can order these parts online or call the customer service with the part numbers.

Gene.
janus5  
#7 Posted : Wednesday, May 6, 2009 7:58:40 PM(UTC)
janus5

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Thanks Gene! I really appreciate your help. I'll order the parts tomorrow.
Gene  
#8 Posted : Wednesday, May 6, 2009 10:49:53 PM(UTC)
Gene

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You are welcome. Keep us posted.

Gene.
huguenot  
#9 Posted : Thursday, February 25, 2010 8:46:36 AM(UTC)
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Before spending the money on ordering the replacement rollers, I wanted to make sure I am doing the right thing. Four rollers came off the bottom rack and won't "click" back in -- they keep falling off. I presume this means I need new rollers -- and the ones i will purchase will click in fairly easily.

Thanks

andy
Gene  
#10 Posted : Thursday, February 25, 2010 4:12:13 PM(UTC)
Gene

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Andy,

What is the complete model number of the dishwasher?

Gene.
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