dishwasher bottom rack rollers Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: KDI-16	Brand: Kitchen Aid	Age: More than 10 years
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janus5		#1 Posted : Monday, May 4, 2009 2:00:18 PM(UTC)
Rank:: Member Groups: Registered Joined: 5/4/2009(UTC) Posts: 6		I'm trying to replace my bottom rack on dishwasher and the rack is available w/out rollers. Rollers are discontinued. Any idea on what to use in place of them?
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Gene		#2 Posted : Monday, May 4, 2009 3:36:30 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Rollers (aka a wheels) for this dish rack are still available as well as axles and Appliance Parts Pros has all of them in stock. - The part number for the dish rack is AP3102978 - The part number for the roller (you have to order 8) is AP3040003 - The part number for the axle (you have to order 8) is AP3042879 Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KDI16 | AppliancePartsPros.com Gene.
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janus5		#3 Posted : Monday, May 4, 2009 6:36:47 PM(UTC)
Rank:: Member Groups: Registered Joined: 5/4/2009(UTC) Posts: 6		When I called for parts I was given another part number and told they were not available or were there any substitutes. Are the numbers you have given me replacements?
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Gene		#4 Posted : Monday, May 4, 2009 8:45:31 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Whom did you call? These part numbers came up by the model number you posted. Gene.
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janus5		#5 Posted : Wednesday, May 6, 2009 11:19:32 AM(UTC)
Rank:: Member Groups: Registered Joined: 5/4/2009(UTC) Posts: 6		I talked w/the gentleman who answered the phone at AppliancePartsPros. He referred me to the repair forum.
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Gene		#6 Posted : Wednesday, May 6, 2009 1:21:41 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		It was probably misunderstanding. Sometime it happens - nobody is perfect. You can order these parts online or call the customer service with the part numbers. Gene.
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janus5		#7 Posted : Wednesday, May 6, 2009 7:58:40 PM(UTC)
Rank:: Member Groups: Registered Joined: 5/4/2009(UTC) Posts: 6		Thanks Gene! I really appreciate your help. I'll order the parts tomorrow.
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Gene		#8 Posted : Wednesday, May 6, 2009 10:49:53 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		You are welcome. Keep us posted. Gene.
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huguenot		#9 Posted : Thursday, February 25, 2010 8:46:36 AM(UTC)
Rank: Member Groups: Registered Joined: 2/25/2010(UTC) Posts: 1		Before spending the money on ordering the replacement rollers, I wanted to make sure I am doing the right thing. Four rollers came off the bottom rack and won't "click" back in -- they keep falling off. I presume this means I need new rollers -- and the ones i will purchase will click in fairly easily. Thanks andy
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Gene		#10 Posted : Thursday, February 25, 2010 4:12:13 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Andy, What is the complete model number of the dishwasher? Gene.
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