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mrpour  
#1 Posted : Wednesday, January 2, 2013 1:28:29 PM(UTC)
mrpour

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All:

I have a Maytag Centennial Top Load Washing Machine (Model #: MVWC400XW0) that does not spin during a SPIN cycle. I have attempted to get it to spin during a normal "Wash" cycle and a "Drain and Spin" cycle with no luck. The machine does go through each step of the cycle and it does drain water. One additional item I noticed is that it does not "lock" the lid during the spin cycle. I am able to freely move the bin in either direction with no friction. The motor seems to hum during the spin cycle.

Any ideas or thoughts on this one?

Thanks!

-Matt
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fairbank56  
#2 Posted : Thursday, January 3, 2013 5:58:33 AM(UTC)
fairbank56

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This washer shouldn't do anything unless the lid is locked. When you start a cycle, does it lock? After drain, does it unlock the lid right away? There is a manual inside the cabinet that will tell you how to get into diagnostic mode to check for error codes and run the machine through it's functions.

Eric
mrpour  
#3 Posted : Thursday, January 3, 2013 11:33:09 AM(UTC)
mrpour

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Eric,

It locks when I perform a wash. I ran the Diagnostic check. During the Automatic check, there appears to be a failure during the Motor Spins check. The WASH, RINSE and SPIN lights are green and the LID LOCK light flashes red (all previous tests it was solid red). I attempted to perform a Manual Test for Low Spin and High Spin, but the Green lights would flash the Lid Lock would not engage for either manual test. The Manual Drain test worked fine.

Update - I performed an Ohm test on the Lock switch, and it measured properly per the diagnostic instructions. It appears that the main board may be faulty.

Any additional thoughts?

Thanks!

-Matt
fairbank56  
#4 Posted : Thursday, January 3, 2013 2:49:46 PM(UTC)
fairbank56

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Could also be the shift actuator which is a high failure item on this washer as are bad connections, broken wires and bad control boards. The shift actuator has an optical sensor that fits up into the gearcase and measures for basket rotation speed. It also operates a lever on the splutch to shift between agitate and spin. You can test the shift actuator with your multimeter. Check between the gray and black wires for +13 volts DC. Gray wire is negative. Check between the gray and pink wires for +5 volts DC or 0 volts. Slowly rotate the basket and it should switch between +5 and 0 volts at a rate determined by rotation speed. Check between the gray and blue wires for +5 and 0. Should be +5 in spin mode and 0 in agitate mode. Check that the splutch lever moves between agitate and spin when selected. You can check these voltages at the shift actuator or at the plug on the control board. J2 (blue,pink,gray,black).

Eric
mrpour  
#5 Posted : Friday, January 4, 2013 5:57:13 AM(UTC)
mrpour

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Eric,

The Ohm readouts came back OK. Anything else left to test? :)

On a different note, is there a thread on washer reliability? Would be great to avoid certain machines/features if they have a high failure rate.

Thanks!

-Matt
rtagz  
#6 Posted : Wednesday, May 29, 2013 7:33:37 AM(UTC)
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got the same problem, no luck yet!
tjoseph  
#7 Posted : Monday, February 24, 2014 9:36:40 AM(UTC)
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Matt,

I have the exact same issue as menentioned by you, your guidance would be appreciated. Was your problem solved? What part did you have to change out.

Thanks

Tom
DewRunRun  
#8 Posted : Thursday, February 27, 2014 1:08:08 PM(UTC)
DewRunRun

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Hi everyone,

So it looks like this is a common problem with Maytag, as I also have the same problem. Our washer machine is less than 3 years old!! I thought Maytag was suppose to be superior quality????

I have done a lot of research, and one person stated it was the actuator, which is only a 30 dollar part, and a 10 minute swap out. The part number is W10006355.

I have not tried replacing the actuator yet - I wanted to ask around to see if anyone had any luck with it first.

Calling Maytag was a WASTE of time. Their customer service is just as bad in quality as the Centennial Washer they make! Very disappointed in Maytag......
ShadeTree231  
#9 Posted : Friday, March 21, 2014 5:18:33 PM(UTC)
ShadeTree231

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I also have one of these Centennial washers. Mine has only been used probably 25-30 times is all. My Maytag washer mvwc300xw0 does pretty much this exact same thing, too. It will run thru the wash cycle fine and when it reaches the spin cycle, it will start the spin and then I'll hear a kind of sound like something switches abruptly, sometimes more than twice or three times, kind've like a power relay switching. Then the lid lock light starts flashing and then it will slowly come to a stop but the lid lock light will continue to flash for a few minutes and then it eventually turns off but the spin light still will stay on and it then just sits....

I did do a fault scan, and three of the codes that I could decipher are 1) something to do with the main control, I think, 2) for something related to basket speed not reached, and 3) something to do with an incorrect key, or key code?

I know I'm a bit vague. I'll try harder next time I have time to mess with this machine...
tjoseph  
#10 Posted : Monday, March 24, 2014 4:26:36 AM(UTC)
tjoseph

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All,

I has the exact issue as Matt has explained.

I changed out the Actuator (Sears $35+shipping$10).....and everything is back up and running.

Good Luck

Regards

Tom.
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