Today I decided I would make an attempt to fix the problem of the clutch on our Neptune top load which resulted in the problem of not spinning the water out at the start of the spin cycle. This resulted in an error code of dC and a bunch of soggy wet clothes. Following Dick's instructions with his very well defined procedures I was able to remove the clutch assembly and dismantle it. The one way bearing arrangement was indeed not working properly in that the coupler shaft would move freely both CW and CCW when I twisted it by hand. I slid the shaft out of the bearing and cleaned it up although it was not rusty ,corroded, or damaged in any way. Next the rollers in the bearing were checked carefully and no damage was noted. I used WD40 to clean up the rollers, carefully wiped it off and applied some light silicone grease (all I had) to the rollers and reassembled. The shaft now works as it should locking up in one direction and turning free in the opposite direction. The clutch inner parts such as the spring were cleaned of any dirt or rust of which there was very little and put back together. Reassembly into the bottom of the machine and putting the belt back on took a little more time. A test will be done shortly and I will report the findings on this forum. Total time to do this job was about 3 hours since I had not done one before. Next one if ever will cut that time in half.

Good Job!!!!!

Our washer started this at random a few weeks ago but there was no electrical disturbance such as a thunderstorm. I have since bought a new Speed Queen washer but I really want to fix this Maytag without spending a ton of money. It really is economical on water and the high spin speed saves a lot of drying time. Did you get your unit repaired ? If so was the circuit board the problem ?

I again tried a slightly different approach on the non spin problem on our Neptune top load machine. Today I put in a few items of clothing and ran it on the Speed wash cycle and the lowest spin speed. The washer did not have a problem with this arrangement and spun out the water as normal. Not sure if it will function properly on the normal wash cycle and lowest spin speed however. Is there anyone reading this able to comment on the series of actions I have taken to fix this problem ?

I have a series 13 washer with the unbalanced load symptoms. When I disassembled the clutch, I found the spring bent completely out of shape. I straightened it out pretty well, cleaned the bearing, oiled them, and reassembled the clutch. It's still throwing a 'dc' error code. Can it be anything other than the clutch and the shocks? If not, can somebody tell me the correct part number for the clutch on a series 13 FAV6800AWW? Also, is there any possible way to just buy the spring?

Edit: I'm still not sure if it's the clutch or not. It seems to spin the tub in both directions but when I hold for a second during the spin cycle, it works decently. The clutch spins freely though and locks in the reverse direction so I'm thinking it's something else.