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Refrigerator is not cooling
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Model: KBRS19KTWH4 Brand: Kitchen Aid Age: 1 - 5 years
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Lousgirl  
#1 Posted : Friday, November 22, 2013 4:58:18 PM(UTC)
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This fridge is less then 2 years old, I moved it to a new location yesterday, it worked perfectly before, now it is not cooling at all, the fridge or the freezer. It sounds as if it were running, but it is not getting cold :confused: Ive already lost perishables as I did not realize it was not working, and have 3 kids to keep fed :mad:
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Appliance Ninja  
#2 Posted : Friday, November 22, 2013 5:19:30 PM(UTC)
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When you moved it, did you lay it down?
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Lousgirl  
#3 Posted : Saturday, November 23, 2013 4:50:22 AM(UTC)
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I was not there, but I highly doubt it, it was brought over by professional movers.
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Appliance Ninja  
#4 Posted : Saturday, November 23, 2013 7:48:34 AM(UTC)
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Can you tell if the compressor in the back of the cabinet, at the bottom, is running?
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Lousgirl  
#5 Posted : Saturday, November 23, 2013 7:54:15 AM(UTC)
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Yes the compressor is running, and quite warm to the touch
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Appliance Ninja  
#6 Posted : Saturday, November 23, 2013 7:59:20 AM(UTC)
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Is there any cold at all in the freezer and is there a fan running in the freezer?
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Lousgirl  
#7 Posted : Saturday, November 23, 2013 8:03:47 AM(UTC)
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The fan is running, but it is not blowing cold air
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Appliance Ninja  
#8 Posted : Saturday, November 23, 2013 8:37:31 AM(UTC)
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If the compressor is running and you have no cold air, you have a sealed system issue. Either moving it created a leak or the oil got into the lines and you have a restriction. Either way, you will need to call for service, these are not repairs you will be able to make.
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Lousgirl  
#9 Posted : Saturday, November 23, 2013 8:44:24 AM(UTC)
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Thank you so much for your help! Do you have any idea approximately what that should cost? There are not really any places that repair fridges around here, and I don't want to be taken..
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Appliance Ninja  
#10 Posted : Saturday, November 23, 2013 8:53:17 AM(UTC)
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You can expect to pay $200-250 for labor and then the parts cost. It will not be an inexpensive repair.
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