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Ruey  
#1 Posted : Monday, November 18, 2013 7:02:06 AM(UTC)
Ruey

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Freezer will not cool. High temperature light on the door panel stays on.
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Appliance Ninja  
#2 Posted : Monday, November 18, 2013 7:13:49 AM(UTC)
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Can you hear the compressor running or tell if it is hot or cold to the touch?
Ruey  
#3 Posted : Monday, November 18, 2013 8:45:41 AM(UTC)
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Appliance Ninja, The compressor is warm to the touch and I'm not sure if it is running.
Appliance Ninja  
#4 Posted : Monday, November 18, 2013 8:50:06 AM(UTC)
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Is the panel at the back on the bottom, inside the freezer cold? Can you hear a fan running inside the freezer?
Ruey  
#5 Posted : Monday, November 18, 2013 9:04:13 AM(UTC)
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Appliance Ninja, The fan is running but the panel is not cold.
Appliance Ninja  
#6 Posted : Monday, November 18, 2013 9:10:29 AM(UTC)
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Okay, so if the fan is running, the compressor should be running. Can you feel it vibrate at all? On the side of the compressor is an electrical component that starts the compressor. If the compressor is warm but not vibrating, that part may be faulty. Can you tell if the compressor is vibrating at all?
Ruey  
#7 Posted : Monday, November 18, 2013 10:18:56 AM(UTC)
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Appliance Ninja
Tha compresor is warm but not vibrating.
Appliance Ninja  
#8 Posted : Monday, November 18, 2013 10:25:18 AM(UTC)
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Okay, so if you unplug the freezer and remove the electrical box on the side of the compressor (it will pull off) and shake it, does it rattle?
Ruey  
#9 Posted : Monday, November 18, 2013 10:40:11 AM(UTC)
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Appliance Ninga
I removed the box, it does not rattle
Appliance Ninja  
#10 Posted : Monday, November 18, 2013 10:42:38 AM(UTC)
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Okay, that is not good. Since the compressor is warm, we know it is getting power. Since it is not running, the compressor may be bad or that starter may be bad. Usually, when they fail, they will rattle, but not always. Do you have a meter to test resistance with?
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