Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
BobT55  
#1 Posted : Sunday, November 17, 2013 8:51:40 AM(UTC)
BobT55

Rank: Member

Groups: Registered
Joined: 7/8/2013(UTC)
Posts: 5

For a while the high-speed spin of this front-loader was sounding like a jet aircraft taking off, suddenly it started clunking like a pair of shoes was inside.

When my wife went to take the load out there was smoke which smelled like burnt rubber.

Any thoughts on the possible cause & fix? Anyone know if there is a repair manual available online?

Thanks in advance.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Appliance Ninja  
#2 Posted : Sunday, November 17, 2013 10:34:51 AM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

Sorry to hear of your washer trouble. I suspect the main tub bearing was initially bad, followed by a broken tub support now. If you open the door and lift up and down on the inner tub, is it loose and does it knock when you lift it up and down?
BobT55  
#3 Posted : Sunday, November 17, 2013 11:04:44 AM(UTC)
BobT55

Rank: Member

Groups: Registered
Joined: 7/8/2013(UTC)
Posts: 5

Yup, seems to move pretty freely and knocks pretty loudly. I saw there's posted info on replacing the bearing - is the tub support readily replaced?

Thanks for your help.
rileedee  
#4 Posted : Sunday, November 17, 2013 1:37:16 PM(UTC)
rileedee

Rank: Member

Groups: Registered
Joined: 4/5/2013(UTC)
Posts: 3

I think my daughter's Samsung F/L washer (model # WF218ANB/XAA) may have similar problems. The drum gasket is visibly VERY torn. The drum is VERY loose...and when you turn the drum you can hear bearings, and they continue to roll after you stop the drum.

I would appreciate any help we could get also.
Appliance Ninja  
#5 Posted : Sunday, November 17, 2013 3:11:39 PM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

Given the cost of the inner tub assembly and the outer tub assembly (the bearing comes as part of the tub assembly) it will likely be more economical to replace the machines. However, I can help with repair, if you decide to repair them.
BobT55  
#6 Posted : Sunday, November 17, 2013 5:53:22 PM(UTC)
BobT55

Rank: Member

Groups: Registered
Joined: 7/8/2013(UTC)
Posts: 5

I agree that with the cost of the parts (~ $300-$600 if I understand the assemblies) and adding to the age of the machine it makes sense to replace it.

I do appreciate your help. Live well, happy and healthy.
Appliance Ninja  
#7 Posted : Sunday, November 17, 2013 5:54:27 PM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

Thank you, Bob! Have a great week, even if you have to go washer shopping! ;)
rileedee  
#8 Posted : Monday, November 18, 2013 8:14:09 AM(UTC)
rileedee

Rank: Member

Groups: Registered
Joined: 4/5/2013(UTC)
Posts: 3

I don't remember exactly how long ago my daughter got her washer, but I don't think its 5 years old (though it is out of warranty).

Can you direct me to videos or instructions to determining exactly what does need to be replaced?
Appliance Ninja  
#9 Posted : Monday, November 18, 2013 8:17:20 AM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

Appliance Ninja  
#10 Posted : Monday, November 18, 2013 9:35:27 AM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

I found a service manual but it is not for your exact model. However, it will get you in the right direction for those parts! It is available for download below.

Samsung Washer Manual
Users browsing this topic
Guest (3)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.