Hello to all. It's my first post here and to the creators: Thank you for this very useful forum.

To inform you of my problem, I have a LG Inverter DirectDrive dishwasher. It's been installed in our house since August 2011.

Apparently the detergent and rinse-aid dispenser does not work properly. It does not release the cleaning tablet from it's place when it's supposed to.

I ran the dishwasher twice last night, the second time by leaving the dispenser lid open in hopes that the tablet would fall in and clean, but no such luck.

I use the Finish cleaning tablet brand since we had this dishwasher installed and it's been the best brand we use to date, so I know that's definitely not the problem.

I looked up this dishwasher's manual online and the functions of the detergent aid, it could be that the rinse aid liquid has run out and needs to be refilled. I am aiming to do this but I want to be 100% sure and some advice just to confirm my understanding is what I need best.

And in case people are unfamiliar with this brand, here is the manual: http://www.appliancefactorypart...ontent/pdfs/137897-8.pdf

Thanks for any advice you can give. Appreciated.

Thanks for the reply. I checked the top of the dishwasher lid as per online instructions and here's what I found: P/No: 3850DD3006J

Would that be it?

According to the manual this is apparently the model number: LDS4821

A little confused. Any help? Thanks