Rank: Member
Groups: Registered
Joined: 3/6/2013(UTC) Posts: 3
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freezer and refrigerator get cold but freezer does not freeze put new defrost timer and all is working with refrigerator shut down and start up after 20 minutes defrost problem is the freezer still stays cold but does not freeze i am at wits end could you help me to check ou something
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi. Check if the evaporator fan is running. Open the rear panel in the freezer and check the frost pattern on the evaporator coils. If it only partially covered with frost you most likely have a sealed system problem and need a professional assistance. If the coils are blocked with snow that's most likely defrost failure. Check continuity of the defrost heater and defrost thermostat Part number: AP3108454
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Rank: Member
Groups: Registered
Joined: 9/19/2013(UTC) Posts: 1
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